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About Portsmouth

Portsmouth is a port city situated in Hampshire, England, mainly on the Portsea Island. It is 70 miles (nearly 110 km) south-west of London and 19 miles (nearly 31 km) south-east of Southampton. It is the UK's only island city and has a total population of 205,400. This city forms part of the South Hampshire urbanised area that includes Southampton and the towns of Havant, Fareham, Eastleigh, Waterlooville,  and Gosport.

Early History

The south coast was open to Danish Viking attacks during the 8th and 9th centuries. In the year 787, it was assaulted and conquered by Danish pirates. During the rule of Æthelwulf, King of Wessex in 838, a Danish convoy landed between Southampton and Portsmouth and the surrounding area was plundered. In response, Æthelwulf sent the governor of Dorsetshire and Wulfherd and to challenge the Danes at Portsmouth and it is the place where most of their ships were docked.

The history of the city can be traced to Roman times. Portsmouth has been a significant naval port for centuries. Portsmouth had the world's oldest dry dock. In 1545 it was England's first line of defence for England against the French invasion. Palmerston Forts were constructed in 1859 in the eagerness of another invasion from continental Europe.

Geography

By Road, Portsmouth located at 73.5 miles from Central London, 22.3 miles east of Southampton and 49.5 miles west of Brighton. Portsmouth is situated on Portsea Island and is the UK's only island city. Although few parts of it have expanded onto the mainland in recent years. Gosport forms a borough in its right immediately to the west. The island is parted from the mainland by Portsbridge Creek which is crossed by three road bridges (the A3 road, the M275 motorway, and the A2030 road), a railway bridge, and two footbridges.

ITIL® Training & Certification

Topic Introduction

ITIL® Service Lifecycle includes modules that are suitable for those who want to focus on the process and practice elements used in the lifecycle. The aim of this training is to provide clear insight into management capabilities that are needed to deliver quality Service Management practices.

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Our Learning Delivery Options

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Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

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Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

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Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

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Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

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Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management
  • Oversees end-to-end service delivery aligned with ITIL best practices.
  • Ensures consistent performance and continual improvement of IT Services.
  • Bridges business goals and IT operations for maximum service value.
  • Controls and coordinates all ITIL-defined change processes.
  • Minimises service disruptions while implementing critical IT changes.
  • Ensures risk assessment and stakeholder communication during transitions.
  • Manages incident lifecycles to restore services quickly and efficiently.
  • Reduces downtime by applying ITIL frameworks to real-time issues.
  • Enhances user satisfaction through structured incident resolution.
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Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

You can join live classroom training (virtual) while staying at home and feeling safe.
An affordable way of learning while saving your travel and accommodation expenses.
A dedicated instructor will be assigned throughout the training, to guide for any issues.
A more convenient way of learning from any location with extra comfort.

Let’s Build a Tailored Training Solution for Your Team

To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

The ITIL® Intermediate Level Courses are a set of advanced modules that build on the Foundation level, offering in-depth knowledge in specific areas of the ITIL® service lifecycle or capability streams to improve IT service management.

These courses is ideal for IT Professionals, Managers, Consultants, and Team Leaders who already hold the ITIL® Foundation Certificate and want to specialise in particular areas of IT service management.

Yes, delegates must hold the ITIL® Foundation Certificate in IT Service Management. It is also recommended to have at least two years of experience in IT service management.

Intermediate Level Courses cover areas such as Service Design and Service Operation, while Capability Stream modules focus on process clusters like Release, Control and Validation or Operational Support and Analysis.

Yes, with both technical and managerial focus areas available, professionals can choose modules aligned with their current role or career aspirations, whether process-based or lifecycle-oriented.

Yes, ITIL® Intermediate Certifications are globally recognised and valued by organisations that adopt ITIL® practices for service improvement and operational efficiency.

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