ITIL® Service Strategy is one of five courses that form the ITIL® Intermediate Service Lifecycle stream. ITIL® Service Strategy focuses on strategic activities within the IT s...
ITIL® Service Lifecycle consists of five certifications where each phase is based on one service lifecycle phase. In ITIL® Service Lifecycle training program, you will be immersed with the overall concepts associated with all phases of the service lifecycle. You will receive an introduction to key concepts and principles of SS, SD, ST, SO, and CSI. Learn the core discipline of ITIL® best practices through lectures, exercises, and scenario-based exam questions.
ITIL® Service Capability stream consists of four certifications, which are process oriented and provide a deep understanding of ITIL® processes, functions, and activities. It courses on improving and implementing existing related processes. The syllabus is more prescriptive and covers a detailed view of input, activities, concepts, and output of each process.
ITIL® Service Lifecycle - Service Strategy
ITIL® Service Strategy is one of five courses that form the ITIL® Intermediate Service Lifecycle stream. ITIL® Service Strategy focuses on strategic activities within the IT s...
ITIL® Service Lifecycle - Service Operation
ITIL Service Operation is one of five courses making up the ITIL Intermediate Service Lifecycle stream. ITIL Service Operation focuses on the principles, processes, operational activities...
ITIL® Continual Service Improvement
ITIL® Continual Service Improvement is one of five courses making up the ITIL Intermediate Service Lifecycle stream. ITIL® Continual Service Improvement focuses on the principles...
ITIL® Operational Support and Analysis (OSA)
ITIL® Operational Support and Analysis is one of five courses making up the ITIL Intermediate Service Capability stream. ITIL® Operational Support and Analysis focuses on the prin...
ITIL® Service Lifecycle Training
ITIL® Service Lifecycle includes modules that are suitable for those who want to focus on the process and practice elements used in the lifecycle. The aim of this training is to provide clear insight of management capabilities that are needed to deliver quality Service Management practices.
Following are the modules of Service Lifecycle:
What are the benefits of taking this course?
ITIL® Service Capability Training
ITIL® Service Capability modules are relevant to those professionals who are looking to gain specialised knowledge in more than one process while focusing on the day-to-day execution of ITIL® practices and their interaction.
Following are the modules of Service Capability:
What are the benefits of taking this course?
Why choose us?
Become ITIL® certified with our ITIL® Foundation Level training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to clear the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite
Enquire Now
----- OR -------
Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
Canterbury is an English cathedral city. It is also a UNESCO World Heritage Site. Canterbury lies on the famous river named as Stour. The Archbishop of Canterbury is the chief bishop of the Church of England. The globally Anglican Communion functioned as the Apostle to the Kingdom known as pagan of Kent around the turn of the 7th century. The city's cathedral turns into a key focus of pilgrimage. It is because of the martyrdom of Thomas Becket in 1170.
Early history
The Canterbury area has been inhabited since old times. Lower Palaeolithic axes and pots of Neolithic and Bronze Age have been found in the area. Canterbury was first noted as the main settlement of the Celtic tribe of the Cantiaci. In the 1st century, the Romans captured the settlement and named it as “Durovernum Cantiacorum”.
Canterbury is located at the position of 51°16′30″N 1°05′13″E (51.275, 1.087) in East Kent. The coastal towns of Herne Bay and Whitstable are 6 miles ( nearly 10 km) to the north, and Faversham is 8 miles (approximately 13 km) to the north-west. The civil township of Thanington Without is to the south-west; the rest of the city is unparished. Harbledown, Wincheap and Hales Place are chief suburbs of the city.
At the 2001 UK census, the total population of the Canterbury's urban area wards was 43,432. In the year of 2011, the total area population was counted up as 151,200, with an 11.7% increase from 2001.
The 2001 census, residents of the Canterbury, had an average age of 37.1 years. Of the 17,536 households, 10% were lone parents, 39% were couples, 35% were one-person households, and 15% other. Of those aged from 16 to 74 in the city, 27% had a higher education qualification, which was higher than the 20% national average.