ITIL® Practitioner follows on from ITIL® Foundati...
The ITIL® Practitioner certification is the next progressional step on from the ITIL® Foundation certification and concentrates on adopting and adapting the ITIL® framework to support a business's needs. ITIL®'s aim is to facilitate the amalgamation of IT services with the organisation's needs. Doing so promotes the growth, adaptation, and success of the business.
The ITIL® Practitioner course can be taken either on its own in a 2-day course, or combined with the ITIL® Foundation certification in a convenient 5-day course.
Please be aware, if you plan on taking our ITIL® Practitioner only course, you must hold an ITIL® Foundation certification.
ITIL® Practitioner is not a prerequisite for the ITIL® intermediate Certifications, instead, the practitioner course provides the perfect intermediary stage between the Foundation and Intermediate ITIL® certifications.
Our ITIL® Practitioner course lasts for 2 days, during which, using instructor-led tuition and practical exercises, you will comprehensively cover:
-The CSI (Continual Service Improvement) approach
-The Nine Guiding Principle as described by AXELOS
-The three key areas crucial for the success of improvement initiatives (Organisational Change Management, Communication, and Measurement and Metrics)
-How to adopt ITIL® roles into your daily tasks to maximise business efficiency
-On the last day of training, you will take the ITIL® Practitioner exam
Gaining ITIL® Practitioner certification will bring with it a plethora of benefits, below are detailed just a few of them:
-The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification
-It will also provide you with 15 points towards your ITIL® digital badge
-Better navigate your way through difficult decisions in service management and avoid project disaster
-Increase the quality of service design
-Improve the efficacy and efficiency of service delivery
-Put the ITIL® Foundation theory into practice and adopt the ITIL® method into your business