ITIL® Practitioner Level

ITIL® Practitioner Level offers a more practical approach and guidance on how to adopt and adapt the ITIL® Framework to support your business' goals.

benefits
Discover more on Topic

TOPIC INFORMATION

Our ITIL® Practitioner course lasts for 2 days, during which, using instructor-led tuition and practical exercises, you will comprehensively cover:

-The CSI (Continual Service Improvement) approach 

-The Nine Guiding Principle as described by AXELOS

-The three key areas crucial for the success of improvement initiatives (Organisational Change Management, Communication, and Measurement and Metrics) 

-How to adopt ITIL® roles into your daily tasks  to maximise business efficiency 

-On the last day of training, you will take the ITIL® Practitioner exam

 

Gaining ITIL® Practitioner certification will bring with it a plethora of benefits, below are detailed just a few of them: 

-The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification

-It will also provide you with 15 points towards your ITIL® digital badge

-Better navigate your way through difficult decisions in service management and avoid project disaster 

-Increase the quality of service design 

-Improve the efficacy and efficiency of service delivery 

-Put the ITIL® Foundation theory into practice and adopt the ITIL® method into your business 

 

ENQUIRE COURSE EVENTS & PRICES

ITIL® Practitioner Level Enquiry

Search for more related course schedules

 

Enquire Now


----- OR -------

Reach us at 02038928112 or enquire@itil.org.uk for more information.

About Virtual

Home Virtual, attend intructor-led classroom course from the comfort of your own home

Show More

Cookie Policy - To give you the best possible experience, this site uses cookies. Continuing to use this site means that you agree to our use of cookies.  Okay, I accept