ITIL® Intermediate Level

 Learn the principles, purposes and objectives of ITIL® Service Lifecycle and ITIL® Service Capability with ITIL® Training Academy

Discover more on Topic

TOPIC INFORMATION

ITIL® Service Lifecycle Training

ITIL® Service Lifecycle includes modules that are suitable for those who want to focus on the process and practice elements used in the lifecycle. The aim of this training is to provide clear insight of management capabilities that are needed to deliver quality Service Management practices.

 

Following are the modules of Service Lifecycle:

  • Service Strategy (SS)
  • Service Design (SD)
  • Service Transition (ST)
  • Service Operation (SO)
  • Continual Service Improvement (CSI)

 

What are the benefits of taking this course?

  • You will get to know about the key concepts and terminologies used in service management
  • Learn how one module interacts with another module in the service lifecycle
  • Importance of governance and its related framework to create and manage quality services within the organisation
  • Techniques and methods of various lifecycle modules required to provide quality services to the customers

 

ITIL® Service Capability Training

ITIL® Service Capability modules are relevant to those professionals who are looking to gain specialised knowledge in more than one process while focusing on the day-to-day execution of ITIL® practices and their interaction.

 

Following are the modules of Service Capability:

  • Operational Support and Analysis (OSA)
  • Planning, Protection and Optimisation (PPO)
  • Release, Control and Validation (RCV)
  • Service Offerings and Agreements (SOA)

 

What are the benefits of taking this course?

  • You will become familiar with the key concepts and terminologies used in IT service management
  • Learn how one module interacts with another module in the service capability stream
  • Importance of governance and its related framework to create and manage quality services within the organisation
  • Techniques and methods of various modules required to provide quality services to the customers so that they become your permanent customers

 

Why choose us?

Become ITIL® certified with our ITIL® Foundation Level training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to clear the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite

COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Service Lifecycle - Service Strategy 27/12/2018 Guildford
3 Days
£995
ITIL® Service Lifecycle - Service Strategy 16/04/2019 Guildford
3 Days
£995
ITIL® Service Lifecycle - Service Strategy 23/04/2019 Guildford
3 Days
£995
ITIL® Service Lifecycle - Service Strategy 07/05/2019 Guildford
3 Days
£995
ITIL® Service Lifecycle - Service Strategy 28/05/2019 Guildford
3 Days
£995
ITIL® Service Lifecycle - Service Strategy 27/08/2019 Guildford
3 Days
£995
Show entries

About Guildford

Guildford is situated in Surrey, England. Guildford has a population of just 77,000. it is a seat of Guildford wider Borough that had estimated 146,000 inhabitants in 2015. Guildford forms the southwestern tip of Greater London Area, and office defines it for National Statistics. In 1901 Guildford population was 15,938. It increased rapidly in the 20th century. Guildford boundaries were extended in 1904 and 1933. Westborough estate was built in the 1920s, and 1930s bypass has been constructed. In 1933 Lido was opened.

In 1942 first public library was opened. Yvonne Arnaud Theatre was opened in 1965, and it was named after concert pianist. In 1971 new sports centre was built. During the early 1980s, the new estate was established at Merrow Park. In 1980 Friary shopping centre was opened. 

Education

Primary schools in Guildford include Holy Trinity, Burpham, Boxgrove Primary School. Amongst Junior Schools in Guildford include Bushy Hill and Northmead Junior.  Various Independent Schools are there in Guildford from the Royal Grammar School. School was established in 1509. Lanesborough school is the prep school the choir school for Guildford Cathedral. It also has had a long association with Royal Grammar School. Various other independent schools are there in Guildford that include Guildford High School.

The campus of the University of Surrey is in Guildford. Battersea College of Technology moved to town in 1966, gain a Royal Charter to win own degrees and change its name to the current title.

In Guildford campus of University of Law and Guildford School of Acting is located. Other institutions located in Guildford include Guildford College of Further and higher education, Academy of Contemporary Music and Italia Conti Arts Centre.

Show More
Locations Availability

ITIL® Intermediate Level Availability

Cookie Policy - To give you the best possible experience, this site uses cookies. Continuing to use this site means that you agree to our use of cookies.  Okay, I accept