ITIL® Service Strategy is one of five courses that form the ITIL® Intermediate Service Lifecycle stream. ITIL® Service Strategy focuses on strategic activities within the IT s...
ITIL® Service Lifecycle consists of five certifications where each phase is based on one service lifecycle phase. In ITIL® Service Lifecycle training program, you will be immersed with the overall concepts associated with all phases of the service lifecycle. You will receive an introduction to key concepts and principles of SS, SD, ST, SO, and CSI. Learn the core discipline of ITIL® best practices through lectures, exercises, and scenario-based exam questions.
ITIL® Service Capability stream consists of four certifications, which are process oriented and provide a deep understanding of ITIL® processes, functions, and activities. It courses on improving and implementing existing related processes. The syllabus is more prescriptive and covers a detailed view of input, activities, concepts, and output of each process.
ITIL® Service Lifecycle - Service Strategy
ITIL® Service Strategy is one of five courses that form the ITIL® Intermediate Service Lifecycle stream. ITIL® Service Strategy focuses on strategic activities within the IT s...
ITIL® Service Lifecycle - Service Operation
ITIL Service Operation is one of five courses making up the ITIL Intermediate Service Lifecycle stream. ITIL Service Operation focuses on the principles, processes, operational activities...
ITIL® Continual Service Improvement
ITIL® Continual Service Improvement is one of five courses making up the ITIL Intermediate Service Lifecycle stream. ITIL® Continual Service Improvement focuses on the principles...
ITIL® Operational Support and Analysis (OSA)
ITIL® Operational Support and Analysis is one of five courses making up the ITIL Intermediate Service Capability stream. ITIL® Operational Support and Analysis focuses on the prin...
ITIL® Service Lifecycle Training
ITIL® Service Lifecycle includes modules that are suitable for those who want to focus on the process and practice elements used in the lifecycle. The aim of this training is to provide clear insight of management capabilities that are needed to deliver quality Service Management practices.
Following are the modules of Service Lifecycle:
What are the benefits of taking this course?
ITIL® Service Capability Training
ITIL® Service Capability modules are relevant to those professionals who are looking to gain specialised knowledge in more than one process while focusing on the day-to-day execution of ITIL® practices and their interaction.
Following are the modules of Service Capability:
What are the benefits of taking this course?
Why choose us?
Become ITIL® certified with our ITIL® Foundation Level training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to clear the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite
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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
Aberdeen is the third most populated city in the Scotland. It is one of the 32 local government council regions and 37th most populated area as well. The nicknames of Aberdeen are Granite City, Grey City and the Silver City with the Golden Sands. During the mid-18th to mid-20th centuries, Aberdeen’s buildings are incorporated locally mined grey granite. The region around Aberdeen was settled around 8000 years ago. Later this environment results in chilly summers.
Aberdeen got Royal Burgh tag from David of Scotland. This city has two universities. One is the University of Aberdeen founded in 1495. Second is Robert Gordon University founded in 1992. The Robert University later became the centre of the north-east of Scotland.
This city’s Heliport is the commercial heliport in the world. It has won Bloom competition reward. It hosts the Aberdeen International Youth Festival. Mercer named Aberdeen as the 57th most liveable city in the world in 2015. In 2012, HSBC tagged Aberdeen as a leading hub and one of the eight super cities.