UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You will need to pass the ITIL® Foundation exam

The course is intended for anybody who has completed ITIL® Foundation. It will be particularly useful to those requiring knowledge of service transition practices, including IT professionals, business managers, business process owners and anyone else involved in an organisation which has adopted or is looking to adopt ITIL®.

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03 Course Overview

ITIL® Service Transition

The ITIL® Service Transition exam validates knowledge of the Service Transition stage of the lifecycle, including core activities and techniques.

Details

  • Multiple choice
  • 8 questions
  • 90 minutes' duration
  • Pass mark is 70%, 28/40
  • Closed book exam
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02 What will the delegates learn ?

  • Understand Service Transition principles
  • Learn how to manage, control and organise Service Transition
  • Coordinate Service Transition technology related activities
  • Analyse, select and justify implementation approaches, challenges, critical success factors and risks
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04 Course Content

  • Introduction to Service Transition
  • Service Transition Processes
  • Service Transition Processes
  • Service Transition Related Activities
  • Service Operation
  • Service Transition Principles
  • Service Transition Related Activities
  • Service Design
  • Service Transition
  • Service Operation
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Service Lifecycle - Service Transition 11/09/2017 Reading
3 Days
£2145
ITIL® Service Lifecycle - Service Transition 11/09/2017 Leeds
3 Days
£2145
ITIL® Service Lifecycle - Service Transition 11/09/2017 Liverpool
3 Days
£2145
ITIL® Service Lifecycle - Service Transition 18/09/2017 London
3 Days
£869
ITIL® Service Lifecycle - Service Transition 18/09/2017 Edinburgh
3 Days
£2145
ITIL® Service Lifecycle - Service Transition 18/09/2017 Bristol
3 Days
£2145
ITIL® Service Lifecycle - Service Transition 18/09/2017 Dublin
3 Days
£2145
ITIL® Service Lifecycle - Service Transition 18/09/2017 Canterbury
3 Days
£2145
ITIL® Service Lifecycle - Service Transition 18/09/2017 Chelmsford
3 Days
£2145
ITIL® Service Lifecycle - Service Transition 18/09/2017 Bournemouth
3 Days
£2145
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Locations Availability

ITIL® Service Lifecycle - Service Transition Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides

Does the course include exams?

All our classroom ITIL® courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.