Free ITIL® Resources & Downloads | ITIL® Training Academy

Advance Your Skills with Our Expert Resources

Access curated blogs and the latest news focused on ITIL® frameworks, service management strategies, and industry trends. Enhance your professional expertise and confidently lead digital transformation initiatives.

Our Blogs
Our News

Our Blogs

ITIL®4 Certification Path: Career Guide and Salary Insights

The ITIL Certification Path offers structured levels from Foundation to Master, guiding IT professionals in IT Service Management efficiently and effectively. Recognised worldwide, ITIL certifications boost career opportunities and service quality. They help align IT with business goals, making professionals valuable in today’s world.

View More Aug 19, 2025

Information Technology Infrastructure Library Salary

ITIL Salary in 2025: Latest Insights and Trends

ITIL is a popular IT Service Management framework. Salaries for ITIL-certified professionals in the UK, USA, and India vary by experience, location, and role. Top companies often offer higher pay for advanced certifications and leadership roles. Gaining experience and upgrading skills boosts your ITIL career and salary potential.

View More Aug 19, 2025

ITIL Incident Management: Key Processes and Benefits

ITIL Incident Management restores normal service operation quickly after an incident, minimising impact on business operations and ensuring SLAs are met. It focuses on rapid resolution efforts to maintain high user satisfaction. Clear communication and efficient team coordination are key throughout the entire process.

View More Aug 8, 2025

ITSM vs ITIL What's the Difference?

ITSM refers to how IT services are managed end-to-end, while ITIL is a framework of best practices used to implement and improve ITSM effectively. ITSM covers all processes to deliver IT services, and ITIL provides detailed guidelines to help organisations manage these services efficiently and improve over time.

View More Aug 8, 2025

Explore All Blogs

Our News

ITSM MARKET Size, And Trends 2025 to 2034.png

Jun 10, 2025

ITSM Market Size, Segmentation and Trends Analysis for 2034

The global Information Technology Service Management (ITSM) market is set for major growth, driven by automation, cloud adoption, and AI integration. The global Information Technology Service Management market size is expected to hit USD 51.93 billion by 2034 with a CAGR of 14.43 percent from 2025. This growth shows smarter IT ahead.

View More

Explore the Latest News