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What is ITIL Demand Management? Key Concepts and Process

ITIL Demand Management aligns IT resources with business needs by analysing demand patterns, forecasting usage, and ensuring efficient service delivery. Its benefits include improved forecasting of service demand, optimised resource allocation, reduced operational waste, and minimised service disruptions and overprovisioning.

View More Sep 20, 2025

What is ITIL Release Management? Process and Best Practices

ITIL Release Management ensures smooth planning, scheduling, testing, and deployment of IT services or updates, minimising risks and maintaining stability. It also coordinates teams, resources, and tools to deliver value faster. By following a structured approach, organisations improve service quality and user satisfaction.

View More Sep 20, 2025

What is ITIL Project Management? Principles and Practices

ITIL Project Management applies the ITIL framework to manage projects, focusing on IT services to ensure alignment with business goals and efficient delivery. It integrates service lifecycle stages into project phases, enhancing quality and consistency that helps organisations deliver sustainable, value-driven outcomes.

View More Sep 20, 2025

The 7 ITIL 4 Guiding Principles for Modern ITSM

ITIL 4 Guiding Principles are seven key recommendations that help organisations improve IT Service Management (ITSM) and progress iteratively with feedback. They promote value delivery, collaboration, simplicity, and continuous improvement. They can support decision-making, enhance efficiency, and align IT services with business goals.

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ITSM MARKET Size, And Trends 2025 to 2034.png

Jun 10, 2025

ITSM Market Size, Segmentation and Trends Analysis for 2034

The global Information Technology Service Management (ITSM) market is set for major growth, driven by automation, cloud adoption, and AI integration. The global Information Technology Service Management market size is expected to hit USD 51.93 billion by 2034 with a CAGR of 14.43 percent from 2025. This growth shows smarter IT ahead.

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