ITIL® Service Strategy is one of five courses that form the ITIL® Intermediate Service Lifecycle stream. ITIL® Service Strategy focuses on strategic activities within the IT s...
ITIL® Service Lifecycle consists of five certifications where each phase is based on one service lifecycle phase. In ITIL® Service Lifecycle training program, you will be immersed with the overall concepts associated with all phases of the service lifecycle. You will receive an introduction to key concepts and principles of SS, SD, ST, SO, and CSI. Learn the core discipline of ITIL® best practices through lectures, exercises, and scenario-based exam questions.
ITIL® Service Capability stream consists of four certifications, which are process oriented and provide a deep understanding of ITIL® processes, functions, and activities. It courses on improving and implementing existing related processes. The syllabus is more prescriptive and covers a detailed view of input, activities, concepts, and output of each process.
ITIL® Service Lifecycle - Service Strategy
ITIL® Service Strategy is one of five courses that form the ITIL® Intermediate Service Lifecycle stream. ITIL® Service Strategy focuses on strategic activities within the IT s...
ITIL® Service Lifecycle - Service Operation
ITIL Service Operation is one of five courses making up the ITIL Intermediate Service Lifecycle stream. ITIL Service Operation focuses on the principles, processes, operational activities...
ITIL® Continual Service Improvement
ITIL® Continual Service Improvement is one of five courses making up the ITIL Intermediate Service Lifecycle stream. ITIL® Continual Service Improvement focuses on the principles...
ITIL® Operational Support and Analysis (OSA)
ITIL® Operational Support and Analysis is one of five courses making up the ITIL Intermediate Service Capability stream. ITIL® Operational Support and Analysis focuses on the prin...
ITIL® Service Lifecycle Training
ITIL® Service Lifecycle includes modules that are suitable for those who want to focus on the process and practice elements used in the lifecycle. The aim of this training is to provide clear insight of management capabilities that are needed to deliver quality Service Management practices.
Following are the modules of Service Lifecycle:
What are the benefits of taking this course?
ITIL® Service Capability Training
ITIL® Service Capability modules are relevant to those professionals who are looking to gain specialised knowledge in more than one process while focusing on the day-to-day execution of ITIL® practices and their interaction.
Following are the modules of Service Capability:
What are the benefits of taking this course?
Why choose us?
Become ITIL® certified with our ITIL® Foundation Level training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to clear the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite
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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
London is the most populous city of United Kingdom and England. London has become a significant settlement for around two millennia. This town was founded by the Romans who named it Londinium at that time. The old core of this city retains its 1.12 square-mile medieval boundaries. London has referred to metropolis around its core. Greater London is governed by London Assembly and Mayor of London.
London is one of the leading global city in the field of entertainment and healthcare. It is known as the world’s largest financial Centre. It has sixth-largest metropolitan area GDP in the world. London is also known as the world cultural capital. It is the most visited city in the world as measured by International arrivals. There are many Universities of higher education which form the greatest concentration. In 2012, London became the first city to have hosted three times the Summer Olympic Games.
London has a diverse range of cultures and people belonging to different communities living here. It's estimated population was 8,787,892 in mid-2016. Metropolitan area of this city is most populous in EU with 13,879,757 population. Greater London Assembly states the population of the city region as 22.7 Million.
Four world heritage sites are located in London. Other famous landmarks in London include London Eye, Piccadilly Circus. In London, there are various places to visit like galleries, libraries, sporting events. London Underground is the oldest railway network in the world.