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ITIL® is a framework for IT Service Management (ITSM) that helps organisations align IT services with business goals and improve operational efficiency. ITIL® provides a strong foundation for compliance, reducing costs by enabling companies to optimise resource utilisation and improve Risk Management and service disruptions.
Jun 10, 2025
ITIL v3 vs ITIL v4 represents a key shift from traditional, process-based frameworks to models that focus on value delivery and adaptability. ITIL v3 is built around structured workflows and service lifecycle stages. In contrast, ITIL v4 brings flexibility, supports agile and DevOps, and aligns better with digital business needs.
Jun 10, 2025
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ITIL® Courses on this website are offered by The Knowledge Academy, an Accredited Training Organisation (ATO) of PeopleCert. ITIL® is a registered trade mark of PeopleCert. All rights reserved
