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About Dublin

Dublin

Dublin is the largest city located in Ireland, and it is also the capital of Ireland. It is the province of Leinster on the east coast of Ireland located at the mouth of River Liffey. This city has urban populations of 1,345,402. According to 2016 report, the population of Greater Dublin Area was 1,904,806.  In the 17th century, the city expanded rapidly and became the second largest city in British Empire before Acts of Union in 1800. After the division of Ireland in 1922, Dublin became the capital of Irish Free State, and this was later renamed as Ireland. City council administer Dublin. This city is listed by Globalization and World Cities Research Network (GaWC) as Global City. It is major contemporary and historical centre for education, industry, economy, the arts and administration.

History

On 24th April 1216 in Dublin, Easter Rising took place. In the 20th century, conditions improved in Dublin. In 1892-1906 new network of sewers was built. In 1932 Butt Bridge was established. In 1978 Talbot Memorial Bridge and 1982 Frank Sherwin Memorial bridge has been constructed. In the 1960s and 1970s redevelopment of the city centre started and due to the controversy it also included demolition of fine old buildings. In late 20th century population of city centre decreased as slums were demolished and new estates were built on the fence of the city. In 1990s new apartments were built in the city centre. In late 20th century, various industries like brewing, textiles and distilling decreased, but city council built new industrial estates like chemicals, engineering and electronics. Temple was renovated after 1991. Streets were made for pedestrians also and now contain shops, bars, art galleries and restaurants. Birthplace of Bernard Shaw’s located in Dublin was opened to the public in 1993. Dublinia, a museum of Medieval Ireland was opened in 1993. In 1997 Visitor centre in the custom house was opened. In the 21st century, Dublin continued to flourish. Now the population of Dublin is 505,000.

ITIL® Training & Certification

Topic Introduction

ITIL® Service Lifecycle includes modules that are suitable for those who want to focus on the process and practice elements used in the lifecycle. The aim of this training is to provide clear insight into management capabilities that are needed to deliver quality Service Management practices.

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Our Learning Delivery Options

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Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

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Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

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Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

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Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

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Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management
  • Oversees end-to-end service delivery aligned with ITIL best practices.
  • Ensures consistent performance and continual improvement of IT Services.
  • Bridges business goals and IT operations for maximum service value.
  • Controls and coordinates all ITIL-defined change processes.
  • Minimises service disruptions while implementing critical IT changes.
  • Ensures risk assessment and stakeholder communication during transitions.
  • Manages incident lifecycles to restore services quickly and efficiently.
  • Reduces downtime by applying ITIL frameworks to real-time issues.
  • Enhances user satisfaction through structured incident resolution.
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Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

You can join live classroom training (virtual) while staying at home and feeling safe.
An affordable way of learning while saving your travel and accommodation expenses.
A dedicated instructor will be assigned throughout the training, to guide for any issues.
A more convenient way of learning from any location with extra comfort.

Let’s Build a Tailored Training Solution for Your Team

To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

The ITIL® Intermediate Level Courses are a set of advanced modules that build on the Foundation level, offering in-depth knowledge in specific areas of the ITIL® service lifecycle or capability streams to improve IT service management.

These courses is ideal for IT Professionals, Managers, Consultants, and Team Leaders who already hold the ITIL® Foundation Certificate and want to specialise in particular areas of IT service management.

Yes, delegates must hold the ITIL® Foundation Certificate in IT Service Management. It is also recommended to have at least two years of experience in IT service management.

Intermediate Level Courses cover areas such as Service Design and Service Operation, while Capability Stream modules focus on process clusters like Release, Control and Validation or Operational Support and Analysis.

Yes, with both technical and managerial focus areas available, professionals can choose modules aligned with their current role or career aspirations, whether process-based or lifecycle-oriented.

Yes, ITIL® Intermediate Certifications are globally recognised and valued by organisations that adopt ITIL® practices for service improvement and operational efficiency.

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Get in Touch With Us

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