ITIL® Intermediate Level

 Learn the principles, purposes and objectives of ITIL® Service Lifecycle and ITIL® Service Capability with ITIL® Training Academy

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TOPIC INFORMATION

ITIL® Service Lifecycle Training

ITIL® Service Lifecycle includes modules that are suitable for those who want to focus on the process and practice elements used in the lifecycle. The aim of this training is to provide clear insight of management capabilities that are needed to deliver quality Service Management practices.

 

Following are the modules of Service Lifecycle:

  • Service Strategy (SS)
  • Service Design (SD)
  • Service Transition (ST)
  • Service Operation (SO)
  • Continual Service Improvement (CSI)

 

What are the benefits of taking this course?

  • You will get to know about the key concepts and terminologies used in service management
  • Learn how one module interacts with another module in the service lifecycle
  • Importance of governance and its related framework to create and manage quality services within the organisation
  • Techniques and methods of various lifecycle modules required to provide quality services to the customers

 

ITIL® Service Capability Training

ITIL® Service Capability modules are relevant to those professionals who are looking to gain specialised knowledge in more than one process while focusing on the day-to-day execution of ITIL® practices and their interaction.

 

Following are the modules of Service Capability:

  • Operational Support and Analysis (OSA)
  • Planning, Protection and Optimisation (PPO)
  • Release, Control and Validation (RCV)
  • Service Offerings and Agreements (SOA)

 

What are the benefits of taking this course?

  • You will become familiar with the key concepts and terminologies used in IT service management
  • Learn how one module interacts with another module in the service capability stream
  • Importance of governance and its related framework to create and manage quality services within the organisation
  • Techniques and methods of various modules required to provide quality services to the customers so that they become your permanent customers

 

Why choose us?

Become ITIL® certified with our ITIL® Foundation Level training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to clear the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite

COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Service Lifecycle - Service Strategy 29/05/2018 Corby
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 28/08/2018 Corby
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 27/12/2018 Corby
3 Days
£4499
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About Corby

Corby

Corby town is located in the county of Northamptonshire, England. It is located at a distance of 23 miles northeast of the Northampton. Borough had a population of 61,300 according to 2011 census. In 2010 figures were released that revealed that Corby has fastest growing population in the whole of England and Northamptonshire. This town was once known as “Little Scotland” due to a large number of migrant workers from Scottish who came to Corby for working in Steel industry. With the opening of Corby railway station, a large regeneration process started in this town. In 2009 Corby International Pool and 2010 Corby Cube building was opened. Corby Borough Council offices are located in Corby and also houses 450 seat theatre, public library and other amenities for the community.

Employment and Education

Jobs in Corby is partial towards manufacturing and against health, education and administration. Many industries are built on the fences of the town. In Corby, Fairline Boats are manufactured. In the north of the city, Weetabix Limited make Weetos. Near Rockingham Speedway RS components are situated. Amy’s Kitchen recently opened a factory in Corby, and here it manufactures products for UK market.

According to 2011 census, Corby had a population of 61,225 which comprises 85% white Britishers and 9.1% other white people, 1.4% mixed race, 1.7% Black and 1.4% Asian. Corby’s least white people are located in British ward of Oakley Vale.

Education wise Corby has various colleges. Tresham Institute of Further and Higher education, Corby campus provides a broad range of courses for post 16 students and other learners. Nearest universities located are the University of Northampton, 23 miles to the south. Both De Montfort University in Leicester and University of Leicester and 25 miles to the west. In England, Brooke Weston Academy was one of fifteen CTCs and was opened in 1990. Brooke Weston CTC continuously achieves better examination results, and since September 2008, it has been a City Academy. Corby has 17 primary schools out of which two are Church of England Schools and three Roman Catholic Schools. One school is for children with significant problems.

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Locations Availability

ITIL® Intermediate Level Availability

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