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ITIL® Training Academy 3 Thomas More Square, 8th Floor, Thomas More Street, London E1W 1YW, United Kingdom 02038928112
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ITIL® Intermediate Level

Name: ITIL® Training Academy
Telephone: 02038928112

Learn the principles, purposes and objectives of ITIL® Service Lifecycle and ITIL® Service Capability with ITIL® Training Academy

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ITIL® Intermediate Level Courses

ITIL® Service Lifecycle consists of five certifications where each phase is based on one service lifecycle phase. In ITIL® Service Lifecycle training program, you will be immersed with the overall concepts associated with all phases of the service lifecycle. You will receive an introduction to key concepts and principles of SS, SD, ST, SO, and CSI. Learn the core discipline of ITIL® best practices through lectures, exercises, and scenario-based exam questions.

ITIL® Service Capability stream consists of four certifications, which are process oriented and provide a deep understanding of ITIL® processes, functions, and activities. It courses on improving and implementing existing related processes. The syllabus is more prescriptive and covers a detailed view of input, activities, concepts, and output of each process.

ITIL® Service Lifecycle - Service Strategy

ITIL® Service Strategy is one of five courses that form the ITIL® Intermediate Service Lifecycle stream. ITIL® Service Strategy focuses on strategic activities within the IT s...

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ITIL® Service Lifecycle - Service Operation

ITIL Service Operation is one of five courses making up the ITIL Intermediate Service Lifecycle stream. ITIL Service Operation focuses on the principles, processes, operational activities...

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ITIL® Service Lifecycle - Service Design

ITIL Service Design is one of five courses making up the ITIL Intermediate Service Lifecycle stream. ITIL Service Design focuses on the design of IT services, including the architectures,...

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ITIL® Service Lifecycle - Service Transition

ITIL® Service Transition is one of five courses making up the ITIL® Intermediate Service Lifecycle stream. ITIL® Service Transition focuses on the process and practice element...

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ITIL® Continual Service Improvement

ITIL® Continual Service Improvement is one of five courses making up the ITIL Intermediate Service Lifecycle stream. ITIL® Continual Service Improvement focuses on the principles...

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ITIL® Operational Support and Analysis (OSA)

ITIL® Operational Support and Analysis is one of five courses making up the ITIL Intermediate Service Capability stream. ITIL® Operational Support and Analysis focuses on the prin...

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ITIL® Service Capability - Planning, Protection and Optimization

ITIL® Planning, Protection and Optimization is one of five courses making up the ITIL® Intermediate Service Capability stream. ITIL® Planning, Protection and Optimisation focu...

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ITIL® Release, Control and Validation (RCV)

ITIL® Release, Control and Validation is one of five courses making up the ITIL Intermediate Service Capability stream. ITIL Release, Control and Validation focuses on the practical a...

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ITIL® Service Offerings and Agreements

ITIL® Service Offerings and Agreements is one of five courses making up the ITIL® Intermediate Service Capability stream. ITIL® Service Offerings and Agreements focuses on the...

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ITIL® Service Lifecycle Training

ITIL® Service Lifecycle includes modules that are suitable for those who want to focus on the process and practice elements used in the lifecycle. The aim of this training is to provide clear insight of management capabilities that are needed to deliver quality Service Management practices.

Following are the modules of Service Lifecycle:

Service Strategy (SS)
Service Design (SD)
Service Transition (ST)
Service Operation (SO)
Continual Service Improvement (CSI)

What are the benefits of taking this course?

You will get to know about the key concepts and terminologies used in service management
Learn how one module interacts with another module in the service lifecycle
Importance of governance and its related framework to create and manage quality services within the organisation
Techniques and methods of various lifecycle modules required to provide quality services to the customers

ITIL® Service Capability Training

ITIL® Service Capability modules are relevant to those professionals who are looking to gain specialised knowledge in more than one process while focusing on the day-to-day execution of ITIL® practices and their interaction.

Following are the modules of Service Capability:

Operational Support and Analysis (OSA)
Planning, Protection and Optimisation (PPO)
Release, Control and Validation (RCV)
Service Offerings and Agreements (SOA)

What are the benefits of taking this course?

You will become familiar with the key concepts and terminologies used in IT service management
Learn how one module interacts with another module in the service capability stream
Importance of governance and its related framework to create and manage quality services within the organisation
Techniques and methods of various modules required to provide quality services to the customers so that they become your permanent customers

Why choose us?

Become ITIL® certified with our ITIL® Foundation Level training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to clear the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite

COURSE EVENTS, LOCATIONS & PRICES

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Course Name	Dates		Duration	Price	Book Online
ITIL® Service Lifecycle - Service Strategy	16/04/2019	https://www.itil.org.uk/training/itil-intermediate-level-courses#event404427	Scheduled	Plymouth	3 Days*	01/01/1970	£995	ADD TO CART ENQUIRE
ITIL® Service Lifecycle - Service Strategy	23/04/2019	https://www.itil.org.uk/training/itil-intermediate-level-courses#event404428	Scheduled	Plymouth	3 Days*	01/01/1970	£995	ADD TO CART ENQUIRE
ITIL® Service Lifecycle - Service Strategy	07/05/2019	https://www.itil.org.uk/training/itil-intermediate-level-courses#event404429	Scheduled	Plymouth	3 Days*	01/01/1970	£995	ADD TO CART ENQUIRE
ITIL® Service Lifecycle - Service Strategy	28/05/2019	https://www.itil.org.uk/training/itil-intermediate-level-courses#event404430	Scheduled	Plymouth	3 Days*	01/01/1970	£995	ADD TO CART ENQUIRE
ITIL® Service Lifecycle - Service Strategy	27/08/2019	https://www.itil.org.uk/training/itil-intermediate-level-courses#event404431	Scheduled	Plymouth	3 Days*	01/01/1970	£995	ADD TO CART ENQUIRE

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Let's bring the training to you!

ITIL® Training Academy helps you to take flexible and cost-effective training at a location of your choice; we bring our expert trainers and course material to you. Whether it be a single team, an entire department, or everyone in the organisation, we will provide a consistent learning experience with applicable and mission-specific examples to ensure your project's success. Onsite training will eliminate excess travel, hotel, and venue expenses, that can otherwise add up.

If you are interested in onsite training, please fill in the form below & we'll get back to you ◤

Contact Information

Phone

02038928112

E-mail

enquire@itil.org.uk

Address

3 Thomas More Square, 8th Floor, Thomas More Street, London E1W 1YW, United Kingdom

About Plymouth

Plymouth is a city located on the south shore of Devon, England. Plymouth's history ranged to the Bronze Age when a first settlement arose at Mount Batten. This settlement sustained as a trading post for the Roman Empire until it was exceeded by the more flourishing village of Sutton created in the ninth century, now called Plymouth. In 1620, the Pilgrim Fathers deceased Plymouth for the New World and recognised Plymouth Colony. Through the English Civil War, the town was detained by the Politicians and was overwhelmed between 1642 and 1646.

Government

Local Government History:

The first record of the reality of a reimbursement at Plymouth was in the Domesday Book in 1086 as Sudtone, Saxon for the south farm, situated at the present day Barbican. From Saxon times, it was in the hundred of Roborough. In 1254 it increased rank as a town and in 1439, developed the first city in England to be decided a Charter by Assembly. In the middle period of 1439 and 1934, Plymouth had a Mayor. In 1914 the region boroughs of Plymouth and Devonport, and the urban district of East Stonehouse combined to form a single nation borough of Plymouth. Together they were mentioned to as The Three Towns.

In 1919, Nancy Astor was chosen the first female Member of Assembly to take a position for the community of Plymouth Sutton. Taking over the position from her husband Waldorf Astor, Lady Astor was a brightly progressive activist for her local constituents. Plymouth was approved city rank on 18 October 1928. The city's first Lord Mayor was chosen in 1935, and its borders further expanded in 1967 to contain the town of Plympton and the parish of Plymstock.

City Council

The City of Plymouth is distributed into 20 districts, 17 of which designate three councillors and the other three picking two councillors, making up a whole council of 57. Each year a third of the board is up for selection for three consecutive years – there are no votes on the following "fourth" year, which is when County Council votes take place. The entire constituency for Plymouth was 188,924 in April 2015. The local vote of 7 May 2015 caused in a political configuration of 28 Labour councillors, 26 Conservative and 3 UKIP resulting in a Labour management.

Locations Availability

ITIL® Intermediate Level Availability

Training Locations at which ITIL® Intermediate Level is presently scheduled at:

Aberdeen

Bath

Belfast

Birmingham

Bolton

Bournemouth

Bracknell

Brighton

Bristol

Burton Upon Trent

Buxton

Cambridge

Canterbury

Cardiff

Carlisle

Chatham

Chelmsford

Chester

Chichester

Chorley

Cirencester

Colchester

Corby

Crewe

Doncaster

Dublin

Dundee

Dunfermline

Edinburgh

Exeter

Fleet

Glasgow

Guildford

Harrogate

Heathrow

High Wycombe

Hinckley

Inverness

Ipswich

Jersey

Kingston upon Hull

Leeds

Leicester

Liverpool

London

Luton

Maidstone

Manchester

Middlesbrough

Milton Keynes

Newcastle

Northampton

Norwich

Nottingham

Oxford

Peterborough

Poole

Preston

Reading

Sheffield

Slough

Solihull

Southampton

Stoke-on-Trent

Sunderland

Swansea

Swindon

Teesside

Tonbridge

Virtual

Wakefield

Warrington

Warwick

Watford

Wokingham

Wolverhampton

Wrexham

York

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ITIL® Intermediate Level Courses

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ITIL® Intermediate Level Availability

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