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ITIL® Training Academy 15 Thomas More St, St Katharine's & Wapping London, E1W 1YW 02038928112
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ITIL® Intermediate Level

Name: ITIL® Training Academy
Telephone: 02038928112

Learn the principles, purposes and objectives of ITIL® Service Lifecycle and ITIL® Service Capability with ITIL® Training Academy

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ITIL® Intermediate Level Courses

ITIL® Service Lifecycle consists of five certifications where each phase is based on one service lifecycle phase. In ITIL® Service Lifecycle training program, you will be immersed with the overall concepts associated with all phases of the service lifecycle. You will receive an introduction to key concepts and principles of SS, SD, ST, SO, and CSI. Learn the core discipline of ITIL® best practices through lectures, exercises, and scenario-based exam questions.

ITIL® Service Capability stream consists of four certifications, which are process oriented and provide a deep understanding of ITIL® processes, functions, and activities. It courses on improving and implementing existing related processes. The syllabus is more prescriptive and covers a detailed view of input, activities, concepts, and output of each process.

ITIL® Service Lifecycle - Service Strategy

ITIL® Service Strategy is one of five courses that form the ITIL® Intermediate Service Lifecycle stream. ITIL® Service Strategy focuses on strategic activities within the IT s...

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ITIL® Service Lifecycle - Service Operation

ITIL Service Operation is one of five courses making up the ITIL Intermediate Service Lifecycle stream. ITIL Service Operation focuses on the principles, processes, operational activities...

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ITIL® Service Lifecycle - Service Design

ITIL Service Design is one of five courses making up the ITIL Intermediate Service Lifecycle stream. ITIL Service Design focuses on the design of IT services, including the architectures,...

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ITIL® Service Lifecycle - Service Transition

ITIL® Service Transition is one of five courses making up the ITIL® Intermediate Service Lifecycle stream. ITIL® Service Transition focuses on the process and practice element...

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ITIL® Continual Service Improvement

ITIL® Continual Service Improvement is one of five courses making up the ITIL Intermediate Service Lifecycle stream. ITIL® Continual Service Improvement focuses on the principles...

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ITIL® Operational Support and Analysis (OSA)

ITIL® Operational Support and Analysis is one of five courses making up the ITIL Intermediate Service Capability stream. ITIL® Operational Support and Analysis focuses on the prin...

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ITIL® Service Capability - Planning, Protection and Optimization

ITIL® Planning, Protection and Optimization is one of five courses making up the ITIL® Intermediate Service Capability stream. ITIL® Planning, Protection and Optimisation focu...

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ITIL® Release, Control and Validation (RCV)

ITIL® Release, Control and Validation is one of five courses making up the ITIL Intermediate Service Capability stream. ITIL Release, Control and Validation focuses on the practical a...

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ITIL® Service Offerings and Agreements

ITIL® Service Offerings and Agreements is one of five courses making up the ITIL® Intermediate Service Capability stream. ITIL® Service Offerings and Agreements focuses on the...

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TOPIC INFORMATION

ITIL® Service Lifecycle Training

ITIL® Service Lifecycle includes modules that are suitable for those who want to focus on the process and practice elements used in the lifecycle. The aim of this training is to provide clear insight of management capabilities that are needed to deliver quality Service Management practices.

Following are the modules of Service Lifecycle:

Service Strategy (SS)
Service Design (SD)
Service Transition (ST)
Service Operation (SO)
Continual Service Improvement (CSI)

What are the benefits of taking this course?

You will get to know about the key concepts and terminologies used in service management
Learn how one module interacts with another module in the service lifecycle
Importance of governance and its related framework to create and manage quality services within the organisation
Techniques and methods of various lifecycle modules required to provide quality services to the customers

ITIL® Service Capability Training

ITIL® Service Capability modules are relevant to those professionals who are looking to gain specialised knowledge in more than one process while focusing on the day-to-day execution of ITIL® practices and their interaction.

Following are the modules of Service Capability:

Operational Support and Analysis (OSA)
Planning, Protection and Optimisation (PPO)
Release, Control and Validation (RCV)
Service Offerings and Agreements (SOA)

What are the benefits of taking this course?

You will become familiar with the key concepts and terminologies used in IT service management
Learn how one module interacts with another module in the service capability stream
Importance of governance and its related framework to create and manage quality services within the organisation
Techniques and methods of various modules required to provide quality services to the customers so that they become your permanent customers

Why choose us?

Become ITIL® certified with our ITIL® Foundation Level training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to clear the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite

COURSE EVENTS, LOCATIONS & PRICES

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Course Name	Dates		Duration	Price	Book Online
ITIL® Service Lifecycle - Service Strategy	27/12/2018	https://www.itil.org.uk/training/itil-intermediate-level-courses#event363957	Scheduled	Fleet	3 Days	30/12/2018	£995	ADD TO CART ENQUIRE
ITIL® Service Lifecycle - Service Strategy	16/04/2019	https://www.itil.org.uk/training/itil-intermediate-level-courses#event367059	Scheduled	Fleet	3 Days	19/04/2019	£995	ADD TO CART ENQUIRE
ITIL® Service Lifecycle - Service Strategy	23/04/2019	https://www.itil.org.uk/training/itil-intermediate-level-courses#event367060	Scheduled	Fleet	3 Days	26/04/2019	£995	ADD TO CART ENQUIRE
ITIL® Service Lifecycle - Service Strategy	07/05/2019	https://www.itil.org.uk/training/itil-intermediate-level-courses#event367061	Scheduled	Fleet	3 Days	10/05/2019	£995	ADD TO CART ENQUIRE
ITIL® Service Lifecycle - Service Strategy	28/05/2019	https://www.itil.org.uk/training/itil-intermediate-level-courses#event367062	Scheduled	Fleet	3 Days	31/05/2019	£995	ADD TO CART ENQUIRE
ITIL® Service Lifecycle - Service Strategy	27/08/2019	https://www.itil.org.uk/training/itil-intermediate-level-courses#event367063	Scheduled	Fleet	3 Days	30/08/2019	£995	ADD TO CART ENQUIRE

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Let's bring the training to you!

ITIL® Training Academy helps you to take flexible and cost-effective training at a location of your choice; we bring our expert trainers and course material to you. Whether it be a single team, an entire department, or everyone in the organisation, we will provide a consistent learning experience with applicable and mission-specific examples to ensure your project's success. Onsite training will eliminate excess travel, hotel, and venue expenses, that can otherwise add up.

If you are interested in onsite training, please fill in the form below & we'll get back to you ◤

Contact Information

Phone

02038928112

E-mail

enquire@itil.org.uk

Address

15 Thomas More St, St Katharine's & Wapping London, E1W 1YW

About Fleet

Located around 36 miles south-west of London. Fleet is a city and in the Hart district of Hampshire, England. Fleet had a population of 38,726 as per 2011.

The Halifax Quality of Life Study crowned Hart continuously for five years from 2011 to 2015 as the best place to stay in the United Kingdom. It is because of the incredibly productive mainstream of the population, better climate and health circumstances, high levels of admission to free space and the town's state surrounded by scenery. It eclipsed areas such as Elmbridge in Surrey and Wokingham in Berkshire.

Geography:

The surrounding municipalities of the town are Pondtail, Angels Park and Elvetham Heath. The Crookham Village and Church Crookham also have almost become adjacent with the town. Other neighbouring and directly connected close cities are Winchfield, Dogmersfield, Crondall, Ewshot, and Hartley Wintney.

The Fleet Pond nature standby is a unique beauty spot on the northern edge of the town. The pond is the main freshwater lake in Hampshire, albeit very shallow. Fleet can be reached from London and Southampton via the M3 Street. Other nearest connection being 4A. At the edge of the town, Fleet services on the M3 lie. Its main Road, Fleet Road, goes from south-west to northeast of the Town Center. The railway station for Fleet is located on the Waterloo to Southampton main line. South West Trains run the train service. There are small airfields close to Blackbushe Airport and Farnborough Airfield. The Basingstoke Canal, constructed at the end of the eighteenth period, linked Fleet to Basingstoke. In the other way, London via the Wey navigation. By the early twentieth period, it had tumbled into disorder, but the section between the Wey Navigation and the Greywell Tunnel has since been reinstated by candy striper and is upheld as a free ability.

Climate:

Fleet has a weather usually wetter and warmer than the rest of the country. With an annual mean temperature of about 9 °C (48.2 °F), January happens to be the coldest month with mean least temperatures varying between 0.5 °C (32.9 °F), and 2 °C. July is the hottest month with the temperature hovering around 21 °C (69.8 °F).

Locations Availability

ITIL® Intermediate Level Availability

Training Locations at which ITIL® Intermediate Level is presently scheduled at:

Aberdeen

Bath

Belfast

Birmingham

Bolton

Bournemouth

Bracknell

Brighton

Bristol

Burton Upon Trent

Buxton

Cambridge

Canterbury

Cardiff

Carlisle

Chatham

Chelmsford

Chester

Chichester

Chorley

Cirencester

Colchester

Corby

Crewe

Doncaster

Dublin

Dundee

Dunfermline

Edinburgh

Exeter

Glasgow

Guildford

Harrogate

Heathrow

High Wycombe

Hinckley

Inverness

Ipswich

Jersey

Kingston upon Hull

Leeds

Leicester

Liverpool

London

Luton

Maidstone

Manchester

Middlesbrough

Milton Keynes

Newcastle

Northampton

Norwich

Nottingham

Oxford

Peterborough

Plymouth

Poole

Preston

Reading

Sheffield

Slough

Solihull

Southampton

Stoke-on-Trent

Sunderland

Swansea

Swindon

Teesside

Tonbridge

Virtual

Wakefield

Warrington

Warwick

Watford

Wokingham

Wolverhampton

Wrexham

York

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ITIL® Intermediate Level Courses

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ITIL® Intermediate Level Availability

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