benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

To attend, you must hold ITIL® 4 Foundation certification.

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02 Course Overview

What's Included

  • ITIL® 4 Specialist High Velocity IT Training Manual
  • 3 days of instructor-led tuition
  • Certificate
  • Exam
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03 What will the delegates learn ?

You will learn the following main ITIL 4 practices:

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management
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04 Course Content

The syllabus of the ITIL 4 Specialist High Velocity IT (HVIT) certificate training courseware consists of:

1. Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT

1.1 Understand the following terms:

  • Digital organisation
  • High-velocity IT
  • Digital transformation
  • IT transformation
  • Digital product
  • Digital technology

1.2 Understand when the transformation to high-velocity IT is desirable and feasible

1.3 Understand the five objectives associated with digital products to achieve:

  • Valuable investments – strategically innovative and effective application of IT
  • Fast development - quick realisation and delivery of IT services and IT-related products
  • Resilient operations - highly resilient IT services and IT-related products
  • Co-created value - effective interactions between service provider and consumer
  • Assured conformance - to governance, risk and compliance (GRC) requirements

2. Understand the digital product lifecycle in terms of the ITIL ‘operating model’

2.1 Understand how high-velocity IT relates to:

  • The four dimensions of service management
  • The ITIL service value system
  • The service value chain
  • The digital product lifecycle

3. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT

3.1 Understand the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking

3.2 Know how to use the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking
  • How the above contribute to:
  • Help get customers’ jobs done
  • Trust and be trusted
  • Continually raise the bar
  • Accept ambiguity and uncertainty
  • Commit to continual learning

4. Know how to contribute to achieving value with digital products

4.1 Know how the service provider ensures valuable investments are achieved.

4.2 Know how to use the following practices to contribute to achieving valuable investments

  • Portfolio management
  • Relationship management

4.3 Know how the service provider ensures fast development is achieved.

4.4 Know how to use the following practices to contribute to achieving fast development

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management

4.5 Know how the service provider ensures resilient operations are achieved.

4.6 Know how to use the following practices to contribute to achieving resilient operations

  • Availability management
  • Capacity and performance management
  • Monitoring and event management
  • Problem management
  • Service continuity management
  • Infrastructure and platform management

4.7 Know how the service provider ensures co-created value is achieved.

4.8 Know how to use the following practices to contribute to achieving co-created value with the service consumer

  • Relationship management
  • Service design
  • Service desk

4.9 Know how the service provider ensures assured conformance is achieved

4.10 Know how to use the following practices to contribute to achieving assured conformance

  • Information security management
  • Risk management
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Specialist: High Velocity IT Training 04/01/2022 High Wycombe
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 13/04/2022 High Wycombe
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 19/04/2022 High Wycombe
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 03/05/2022 High Wycombe
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 01/06/2022 High Wycombe
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 03/06/2022 High Wycombe
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 30/08/2022 High Wycombe
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 27/12/2022 High Wycombe
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 29/12/2022 High Wycombe
2 days
£4394
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About High Wycombe


High Wycombe is also known as Wycombe which is a large town located in Buckinghamshire, England. High Wycombe is 29 miles north-west of London Charing-cross. As of 2015, High Wycombe has a population of 124,475 making  it the second largest town in Buckinghamshire after Milton Keynes. The Urban area of High Wycombe, conurbation of which town is the most important part has a population of around 133,204.

In Wycombe District, High Wycombe is the unparished area. Civil Parish of Chepping Wycombe comprises urban area. It had a population of 14,455 according to 2001 census. This parish also represents older part of Chepping Wycombe located outside the borough of Wycombe. Wycombe is a combination of market and industrial town and also produce furniture. In High Street, there has been market held since the middle ages.

Education

Buckinghamshire has a particular education system based on the previous tripartite system. People in last year at primary school are known as an 11+ exam. A score of people in this exam shows whether they are accepted into grammar school or secondary modern school.

Wycombe is home to many Primary Schools. A list of these schools follows:

  •  Catchment area primary schools
  •  Beechview Junior School
  •  Ash Hill Combined School
  •  Booker Hill Combined School
  • Chepping view Combined School
  • Castlefield Combined School
  • Hamilton Academy
  • Kings Wood Combined School
  •  Hannah Ball School
  •  Marsh Infants School
  • Highworth Combined School and Nursery
  • High Wycombe Church of England Combined School
  • Oakridge Combined School
  • Millbrook Combined School The Disraeli Combined School and Children’s Centre
  • St Michael’s Catholic School

 

Secondary Schools in High Wycombe are :

  • Highcrest Academy
  • Cressex Community School
  • Royal Grammar School
  • Wycombe High School
  • John Hampden Grammar School
  • Royal Grammar School
  • St Michael’s Catholic School 
  • Sir William Ramsay School. 

Wycombe also has indeependent schools . For higher and further education college located near high Wycombe with campuses at Amersham and Chesham. The main campus of Buckinghamshire New University is also located in High Wycombe. Located in the centre of town on the former site of High Wycombe College of Art and Technology. It got its university charter in 2007 summer.

 

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Locations Availability

ITIL® 4 Specialist: High Velocity IT Training Availability

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