benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

To attend, you must hold ITIL® 4 Foundation certification.

Show More

02 Course Overview

What's Included

  • ITIL® 4 Specialist High Velocity IT Training Manual
  • 3 days of instructor-led tuition
  • Certificate
  • Exam
Show More

03 What will the delegates learn ?

You will learn the following main ITIL 4 practices:

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management
Show More

04 Course Content

The syllabus of the ITIL 4 Specialist High Velocity IT (HVIT) certificate training courseware consists of:

1. Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT

1.1 Understand the following terms:

  • Digital organisation
  • High-velocity IT
  • Digital transformation
  • IT transformation
  • Digital product
  • Digital technology

1.2 Understand when the transformation to high-velocity IT is desirable and feasible

1.3 Understand the five objectives associated with digital products to achieve:

  • Valuable investments – strategically innovative and effective application of IT
  • Fast development - quick realisation and delivery of IT services and IT-related products
  • Resilient operations - highly resilient IT services and IT-related products
  • Co-created value - effective interactions between service provider and consumer
  • Assured conformance - to governance, risk and compliance (GRC) requirements

2. Understand the digital product lifecycle in terms of the ITIL ‘operating model’

2.1 Understand how high-velocity IT relates to:

  • The four dimensions of service management
  • The ITIL service value system
  • The service value chain
  • The digital product lifecycle

3. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT

3.1 Understand the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking

3.2 Know how to use the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking
  • How the above contribute to:
  • Help get customers’ jobs done
  • Trust and be trusted
  • Continually raise the bar
  • Accept ambiguity and uncertainty
  • Commit to continual learning

4. Know how to contribute to achieving value with digital products

4.1 Know how the service provider ensures valuable investments are achieved.

4.2 Know how to use the following practices to contribute to achieving valuable investments

  • Portfolio management
  • Relationship management

4.3 Know how the service provider ensures fast development is achieved.

4.4 Know how to use the following practices to contribute to achieving fast development

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management

4.5 Know how the service provider ensures resilient operations are achieved.

4.6 Know how to use the following practices to contribute to achieving resilient operations

  • Availability management
  • Capacity and performance management
  • Monitoring and event management
  • Problem management
  • Service continuity management
  • Infrastructure and platform management

4.7 Know how the service provider ensures co-created value is achieved.

4.8 Know how to use the following practices to contribute to achieving co-created value with the service consumer

  • Relationship management
  • Service design
  • Service desk

4.9 Know how the service provider ensures assured conformance is achieved

4.10 Know how to use the following practices to contribute to achieving assured conformance

  • Information security management
  • Risk management
Show More
COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Specialist: High Velocity IT Training 04/01/2022 Northampton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 13/04/2022 Northampton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 19/04/2022 Northampton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 03/05/2022 Northampton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 01/06/2022 Northampton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 03/06/2022 Northampton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 30/08/2022 Northampton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 27/12/2022 Northampton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 29/12/2022 Northampton
2 days
£4394
Show entries

About Northampton

Northampton is the county city of Northampton shire in the East Midlands of England. It is located on the River Nene, about 67 miles north-west of London and 50 miles (80 km) south-east of Birmingham. In 2011 survey, it had a populace of 212,100. An archaeological affirmation of settlement in the area dates back to the Anglo-Saxon times, Bronze Age and Roman. During the middle ages, the town got the national importance due to the construction of Northampton Fort. This castle was a situational residence of royals and hosted Parliament of England. It also had some forts, hermitages and the University of Northampton.

It was given the first town charter by King Richard I in 1189. King John was elected as a Mayor in 1215. The town is also the place of  two battles. In Modern period, Northampton’s Royal connections got languished.  This culminated in King Charles II ordering the destruction of town walls and most of the forts. The town also experienced the Great Fire of Northampton which demolished most of the town. It was soon reconstructed and rapidly develops with the industry growth of the 18th century.

Northampton sustained to grow with the creation of the Grand Union Canal and the advent of the railways in the 19th century.  As a result it formed an industrial centre for leather and footwear production. 

Administration

 Politics

The Northampton constituency was recognised in 1295, which gave two MPs to the House of Commons. Spencer Perceval was the chosen MP for the constituency in 1796 and became MP of the United Kingdom in 1809. John Bellingham shot him dead in the House of Commons lobby in 1812. By the late 19th century, Northampton had attained a reputation for political extremism.

In 1880, radical non-conformist Charles Bradlaugh was chosen as the second MP for the electorate. During an election campaign a riot broke out in the Market Square that required the armed forces to disperse the action. For the 1918 general election, Northampton's picture was abridged to one MP. 

Local Government

The town existed as an ancient borough in the medieval period. Later it became one of the 178 districts to be reformed under the Municipal Corporations Act in 1835. with a democratically elected council replacing the Tory corporation before it. Town government staggered between the Liberals and Conservatives. It attained independence from Northamptonshire in 1888 when it developed a county borough. Northampton had six electoral wards from 1898 which went up to nine in 1900 and 12 in 1911.

 

Show More
Locations Availability

ITIL® 4 Specialist: High Velocity IT Training Availability

Cookie Policy - To give you the best possible experience, this site uses cookies. Continuing to use this site means that you agree to our use of cookies.  Okay, I accept