benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

To attend, you must hold ITIL® 4 Foundation certification.

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02 Course Overview

What's Included

  • ITIL® 4 Specialist High Velocity IT Training Manual
  • 3 days of instructor-led tuition
  • Certificate
  • Exam
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03 What will the delegates learn ?

You will learn the following main ITIL 4 practices:

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management
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04 Course Content

The syllabus of the ITIL 4 Specialist High Velocity IT (HVIT) certificate training courseware consists of:

1. Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT

1.1 Understand the following terms:

  • Digital organisation
  • High-velocity IT
  • Digital transformation
  • IT transformation
  • Digital product
  • Digital technology

1.2 Understand when the transformation to high-velocity IT is desirable and feasible

1.3 Understand the five objectives associated with digital products to achieve:

  • Valuable investments – strategically innovative and effective application of IT
  • Fast development - quick realisation and delivery of IT services and IT-related products
  • Resilient operations - highly resilient IT services and IT-related products
  • Co-created value - effective interactions between service provider and consumer
  • Assured conformance - to governance, risk and compliance (GRC) requirements

2. Understand the digital product lifecycle in terms of the ITIL ‘operating model’

2.1 Understand how high-velocity IT relates to:

  • The four dimensions of service management
  • The ITIL service value system
  • The service value chain
  • The digital product lifecycle

3. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT

3.1 Understand the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking

3.2 Know how to use the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking
  • How the above contribute to:
  • Help get customers’ jobs done
  • Trust and be trusted
  • Continually raise the bar
  • Accept ambiguity and uncertainty
  • Commit to continual learning

4. Know how to contribute to achieving value with digital products

4.1 Know how the service provider ensures valuable investments are achieved.

4.2 Know how to use the following practices to contribute to achieving valuable investments

  • Portfolio management
  • Relationship management

4.3 Know how the service provider ensures fast development is achieved.

4.4 Know how to use the following practices to contribute to achieving fast development

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management

4.5 Know how the service provider ensures resilient operations are achieved.

4.6 Know how to use the following practices to contribute to achieving resilient operations

  • Availability management
  • Capacity and performance management
  • Monitoring and event management
  • Problem management
  • Service continuity management
  • Infrastructure and platform management

4.7 Know how the service provider ensures co-created value is achieved.

4.8 Know how to use the following practices to contribute to achieving co-created value with the service consumer

  • Relationship management
  • Service design
  • Service desk

4.9 Know how the service provider ensures assured conformance is achieved

4.10 Know how to use the following practices to contribute to achieving assured conformance

  • Information security management
  • Risk management
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Specialist: High Velocity IT Training 04/01/2022 Leicester
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 13/04/2022 Leicester
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 19/04/2022 Leicester
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 03/05/2022 Leicester
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 01/06/2022 Leicester
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 03/06/2022 Leicester
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 30/08/2022 Leicester
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 27/12/2022 Leicester
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 29/12/2022 Leicester
2 days
£4394
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About Leicester

Leicester is a town and unitary consultant region in the East Midlands of England, and the local city of Leicestershire. In the 2011 survey, the populace of the City of Leicester unitary authority was 329,839 creation it the most populated city in the East Midlands area. 

Leicester is the link of two main railway line (the north/south Midland Main Line and the East/West Birmingham). Leicester is the home-based to football club Leicester City. This club started the main upset by winning the 2016 Premier Association label.

 Climate:

Leicester is a town in the East Midlands of England. it is also the country town of Leicestershire. This city is closer to the eastern end of the National Forest. According to the 2011 census, its population was 329,839. This population results in the most populated city in East Midland region. 

 Government:

On 1 April 1997, Leicester City Council suited a unitary authority. Before then, local government was a two-tier system: the city and county councils were accountable for several features of local administration facilities: this system is still in place in the rest of Leicestershire. Leicestershire County Council reserved its HQs at County Hall in Glenfield, just outside the city border but within the urban area. The managerial offices of Leicester City Assembly are in the centre of the town at 115 Charles Street, having enthused from Welford Place, to be industrialised into a multifaceted of offices and plazas. Some services still cover the whole of the city and countries, but for the most part, the councils are independent.

After a long period of Labour administration, the city council from May 2003 was tracked by a Conservative coalition under Roger Blackmore, which misshapen in November 2004. The minority Labour group ran the city until May 2005, under Ross Willmott, when the Liberal Democrats and Conservatives moulded a new coalition, again under the leadership of Roger Blackmore.

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Locations Availability

ITIL® 4 Specialist: High Velocity IT Training Availability

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