benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

To attend, you must hold ITIL® 4 Foundation certification.

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02 Course Overview

What's Included

  • ITIL® 4 Specialist High Velocity IT Training Manual
  • 3 days of instructor-led tuition
  • Certificate
  • Exam
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03 What will the delegates learn ?

You will learn the following main ITIL 4 practices:

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management
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04 Course Content

The syllabus of the ITIL 4 Specialist High Velocity IT (HVIT) certificate training courseware consists of:

1. Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT

1.1 Understand the following terms:

  • Digital organisation
  • High-velocity IT
  • Digital transformation
  • IT transformation
  • Digital product
  • Digital technology

1.2 Understand when the transformation to high-velocity IT is desirable and feasible

1.3 Understand the five objectives associated with digital products to achieve:

  • Valuable investments – strategically innovative and effective application of IT
  • Fast development - quick realisation and delivery of IT services and IT-related products
  • Resilient operations - highly resilient IT services and IT-related products
  • Co-created value - effective interactions between service provider and consumer
  • Assured conformance - to governance, risk and compliance (GRC) requirements

2. Understand the digital product lifecycle in terms of the ITIL ‘operating model’

2.1 Understand how high-velocity IT relates to:

  • The four dimensions of service management
  • The ITIL service value system
  • The service value chain
  • The digital product lifecycle

3. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT

3.1 Understand the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking

3.2 Know how to use the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking
  • How the above contribute to:
  • Help get customers’ jobs done
  • Trust and be trusted
  • Continually raise the bar
  • Accept ambiguity and uncertainty
  • Commit to continual learning

4. Know how to contribute to achieving value with digital products

4.1 Know how the service provider ensures valuable investments are achieved.

4.2 Know how to use the following practices to contribute to achieving valuable investments

  • Portfolio management
  • Relationship management

4.3 Know how the service provider ensures fast development is achieved.

4.4 Know how to use the following practices to contribute to achieving fast development

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management

4.5 Know how the service provider ensures resilient operations are achieved.

4.6 Know how to use the following practices to contribute to achieving resilient operations

  • Availability management
  • Capacity and performance management
  • Monitoring and event management
  • Problem management
  • Service continuity management
  • Infrastructure and platform management

4.7 Know how the service provider ensures co-created value is achieved.

4.8 Know how to use the following practices to contribute to achieving co-created value with the service consumer

  • Relationship management
  • Service design
  • Service desk

4.9 Know how the service provider ensures assured conformance is achieved

4.10 Know how to use the following practices to contribute to achieving assured conformance

  • Information security management
  • Risk management
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Specialist: High Velocity IT Training 04/01/2022 Bedford
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 13/04/2022 Bedford
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 19/04/2022 Bedford
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 03/05/2022 Bedford
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 01/06/2022 Bedford
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 03/06/2022 Bedford
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 30/08/2022 Bedford
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 27/12/2022 Bedford
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 29/12/2022 Bedford
2 days
£4394
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About Bedford

Bedford

Bedford is located in Bedfordshire, England and it is a county town. Borough of Bedford along with Kempston had a population of about 166,252 in 2015. Henry 1 built Bedford Castle, and it was damaged in 1224. Thameslink on Midland Mainline with stopping services to Brighton and London handles Bedford and also express services to East Midlands, and London dealt with by East Midlands Trains.

Education

Bedford Borough manages three-tier education system in few areas which are ordered in lower, middle and upper schools as suggested in the Plowden Report of 1967. In 2006 arrangement was put to the vote in 2006 to (or “intending to”) becoming a two-tier model but it was rejected. In 2010 Labour government was defeated and new coalition government provided the funding necessary to switch to a two-tier system would not be available. The result of this, switch proceeded on a school by school basis where council funds allowed as national funding was due to cover much cost. In September 2015, Bedford Academy, Biddenham Internation School, Bedford Free School, St Thomas More Catholic School and Mark Rutherford School are all secondary school in Bedford. Some middle and lower school also continued to operate in this city.

The schools are Bedford School for boys (aged 7-18), Bedford Girls School (aged 7-18), Bedford Modern School, Pilgrims Pre-Preparatory School. Smaller private institutions in Bedford include St Andrew’s School, Rushmoor School and Polam School, none of them is part of Harpur Trust. University of Bedfordshire campus is also located in Bedford, which was the earlier campus of De Montfort University. For higher education, this town has Bedford College. Stella Mann College is a private college that provides a broad range of graduate courses related to arts.

Governance

Bedford is the largest settlement located in Borough of Bedford. Council of Borough is led directly by elected mayor who holds this title ‘Mayor of Bedford ‘. Frank Branston first held this office. Frank Branston died in 2009. The present mayor of Bedford is Dave Hodgson from Liberal Democrat Party.

Bedford is divided into ten wards: Castle, Cauldwell, Goldington, Harpur, Brickhill, De Parys, Kingsbrook, Putnoe, Newnham, Queens Park, Kempston West and Kempston East. Brickhill elects its parish council while remaining Bedford is an unparished area. Bedfordshire police serve Bedford. Bedfordshire police and crime commissioner of this force is Kathryn Holloway. Existing Member of Parliament (MP) for Bedford is Mohammed Yasin who is a member of Labour Party.

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Locations Availability

ITIL® 4 Specialist: High Velocity IT Training Availability

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