benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

To attend, you must hold ITIL® 4 Foundation certification.

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02 Course Overview

What's Included

  • ITIL® 4 Specialist High Velocity IT Training Manual
  • 3 days of instructor-led tuition
  • Certificate
  • Exam
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03 What will the delegates learn ?

You will learn the following main ITIL 4 practices:

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management
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04 Course Content

The syllabus of the ITIL 4 Specialist High Velocity IT (HVIT) certificate training courseware consists of:

1. Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT

1.1 Understand the following terms:

  • Digital organisation
  • High-velocity IT
  • Digital transformation
  • IT transformation
  • Digital product
  • Digital technology

1.2 Understand when the transformation to high-velocity IT is desirable and feasible

1.3 Understand the five objectives associated with digital products to achieve:

  • Valuable investments – strategically innovative and effective application of IT
  • Fast development - quick realisation and delivery of IT services and IT-related products
  • Resilient operations - highly resilient IT services and IT-related products
  • Co-created value - effective interactions between service provider and consumer
  • Assured conformance - to governance, risk and compliance (GRC) requirements

2. Understand the digital product lifecycle in terms of the ITIL ‘operating model’

2.1 Understand how high-velocity IT relates to:

  • The four dimensions of service management
  • The ITIL service value system
  • The service value chain
  • The digital product lifecycle

3. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT

3.1 Understand the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking

3.2 Know how to use the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking
  • How the above contribute to:
  • Help get customers’ jobs done
  • Trust and be trusted
  • Continually raise the bar
  • Accept ambiguity and uncertainty
  • Commit to continual learning

4. Know how to contribute to achieving value with digital products

4.1 Know how the service provider ensures valuable investments are achieved.

4.2 Know how to use the following practices to contribute to achieving valuable investments

  • Portfolio management
  • Relationship management

4.3 Know how the service provider ensures fast development is achieved.

4.4 Know how to use the following practices to contribute to achieving fast development

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management

4.5 Know how the service provider ensures resilient operations are achieved.

4.6 Know how to use the following practices to contribute to achieving resilient operations

  • Availability management
  • Capacity and performance management
  • Monitoring and event management
  • Problem management
  • Service continuity management
  • Infrastructure and platform management

4.7 Know how the service provider ensures co-created value is achieved.

4.8 Know how to use the following practices to contribute to achieving co-created value with the service consumer

  • Relationship management
  • Service design
  • Service desk

4.9 Know how the service provider ensures assured conformance is achieved

4.10 Know how to use the following practices to contribute to achieving assured conformance

  • Information security management
  • Risk management
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Specialist: High Velocity IT Training 04/01/2022 Warwick
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 13/04/2022 Warwick
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 19/04/2022 Warwick
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 03/05/2022 Warwick
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 01/06/2022 Warwick
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 03/06/2022 Warwick
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 30/08/2022 Warwick
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 27/12/2022 Warwick
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 29/12/2022 Warwick
2 days
£4394
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About Warwick

Warwick

Warwick is a county town located in Warwickshire, England. Warwick is situated on River Avon, west of Leamington Spa and Whitnash and 11 miles south of Coventry. According to United Kingdom 2011 census, Warwick had a population of 31,345.

Humans settled at this place during the Neolithic period, and since the 6th century, there is continuous habitation in this area. Warwick Castle was constructed in 1068 as part of Norman Conquest of England. Warwick School is said to be the oldest boy’s school in the country. In 1088, earldom of Warwick was established and earls managed this town in the medieval period and built walls of the city, of which Westgate and East gate survive. Later Castle developed into Stone Fortress and then the country house, now it is a popular tourist attraction of Warwick.

In 1694 during the medieval period, Great Fire of Warwick damaged this town to a great extent. In 1919 Racing Club Warwick F.C was founded. Warwick is administered by Warwick District Council. 

 

History

In 1801, its population was over 5500. During this time, it was a fair sized town. At the beginning of 19th century, this city grew rapidly but later on growth slowed. In 1951, its population goes to 15,000. 

During the 19th century, this town improved. In 1810 some streets of Warwick were cemented, and Warwick gained gas supply in 1822. Clean water supply and sewers were dug in the late 19th century. In 1866 in Warwick Public Library was opened. In 1852 Warwick got railway. From 1881 Horse-drawn trams were used to go from Warwick to Leamington. At the starting of the 20th century, these Horse-drawn trams were replaced by Electric trams. In 1965, the Warwick University was founded. Now the population of Warwick is 22,000.

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Locations Availability

ITIL® 4 Specialist: High Velocity IT Training Availability

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