benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

To attend, you must hold ITIL® 4 Foundation certification.

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02 Course Overview

What's Included

  • ITIL® 4 Specialist High Velocity IT Training Manual
  • 3 days of instructor-led tuition
  • Certificate
  • Exam
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03 What will the delegates learn ?

You will learn the following main ITIL 4 practices:

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management
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04 Course Content

The syllabus of the ITIL 4 Specialist High Velocity IT (HVIT) certificate training courseware consists of:

1. Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT

1.1 Understand the following terms:

  • Digital organisation
  • High-velocity IT
  • Digital transformation
  • IT transformation
  • Digital product
  • Digital technology

1.2 Understand when the transformation to high-velocity IT is desirable and feasible

1.3 Understand the five objectives associated with digital products to achieve:

  • Valuable investments – strategically innovative and effective application of IT
  • Fast development - quick realisation and delivery of IT services and IT-related products
  • Resilient operations - highly resilient IT services and IT-related products
  • Co-created value - effective interactions between service provider and consumer
  • Assured conformance - to governance, risk and compliance (GRC) requirements

2. Understand the digital product lifecycle in terms of the ITIL ‘operating model’

2.1 Understand how high-velocity IT relates to:

  • The four dimensions of service management
  • The ITIL service value system
  • The service value chain
  • The digital product lifecycle

3. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT

3.1 Understand the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking

3.2 Know how to use the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking
  • How the above contribute to:
  • Help get customers’ jobs done
  • Trust and be trusted
  • Continually raise the bar
  • Accept ambiguity and uncertainty
  • Commit to continual learning

4. Know how to contribute to achieving value with digital products

4.1 Know how the service provider ensures valuable investments are achieved.

4.2 Know how to use the following practices to contribute to achieving valuable investments

  • Portfolio management
  • Relationship management

4.3 Know how the service provider ensures fast development is achieved.

4.4 Know how to use the following practices to contribute to achieving fast development

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management

4.5 Know how the service provider ensures resilient operations are achieved.

4.6 Know how to use the following practices to contribute to achieving resilient operations

  • Availability management
  • Capacity and performance management
  • Monitoring and event management
  • Problem management
  • Service continuity management
  • Infrastructure and platform management

4.7 Know how the service provider ensures co-created value is achieved.

4.8 Know how to use the following practices to contribute to achieving co-created value with the service consumer

  • Relationship management
  • Service design
  • Service desk

4.9 Know how the service provider ensures assured conformance is achieved

4.10 Know how to use the following practices to contribute to achieving assured conformance

  • Information security management
  • Risk management
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Specialist: High Velocity IT Training 04/01/2022 Buxton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 13/04/2022 Buxton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 19/04/2022 Buxton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 03/05/2022 Buxton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 01/06/2022 Buxton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 03/06/2022 Buxton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 30/08/2022 Buxton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 27/12/2022 Buxton
2 days
£4394
ITIL® 4 Specialist: High Velocity IT Training 29/12/2022 Buxton
2 days
£4394
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About Buxton

Buxton, a spa city, located in Derbyshire, England. It has the maximum elevation (960 feet above sea level). A metropolitan area until 1974, Buxton was then fused with other areas mendacious chiefly to the north, including Glossop, to practice the local government district and area of High Peak within the county of Derbyshire. Frugally, Buxton is within the sphere of the impact of Greater Manchester. 

Buxton is home to Poole's Cavern, a general limestone cave open to the public, and St Ann's Well, nursed by the geothermal spring bottled and sold globally by Buxton Mineral Water Company. Also in the city is the Buxton Opera House, which hosts many music and drama centenaries each year. The Devonshire Site of the University of Derby is limited in one of the town's historic structures.

 Geography and Geology:

Built on the border of the Lower Carboniferous Limestone and the Upper Carboniferous shale, sandstone and gritstone, the early settlement was mostly of limestone structure. At the city’s southern edge, the River Wye has imprinted a wide limestone cavern, known as Poole's Cavern. More than 330 yards of its cavities are open to the community. The cavern covers Derbyshire's chief icicle, and there are sole 'poached egg' pillars. An infamous local highwayman called Poole gave the cave its name.

Climate:

Due to comparatively high promotion, Buxton inclines to be chiller than nearby cities, with daytime temperature characteristically around 2 °C lower than Manchester. A Met Office weather station has calm weather date for the city since 1908, with digitised data from 1959 obtainable online. In June 1975, the town smashed by a freak blizzard that stationary play during a cricket match.

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Locations Availability

ITIL® 4 Specialist: High Velocity IT Training Availability

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