benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Windsor Town
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Windsor Town
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Windsor Town
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Windsor Town
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Windsor Town
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Windsor Town
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Windsor Town
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Windsor Town
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Windsor Town
2 days
£4394
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About Windsor Town

Windsor is a famous for its market town and unparished area in the Royal District of Windsor and Maidenhead in Berkshire, UK. It is known as the site of Windsor Castle, one of the official residences Royal Family of the Britain. The town is situated 23 miles (approx 37 km) west of Charing Cross, London, 7 miles. The village of Old Windsor, just 2 miles to the south, known as Windsor by around 300 years; in the past Windsor was referred to as New Windsor to distinguish the two.

                                                                                                     

History

Norman period

The focus of royal attention at that time was not the castle but a small riverside settlement.

Transport

Windsor is reachable from Junction 6 of the M4 and Slough via a 3-mile long dual carriageway. Bus services in the town are provided by First Berkshire and The Thames Valley.

It has two railway stations. Windsor and Eton Central railway station has a shuttle service to Slough. Windsor and Eton Riverside station provide a service to London Waterloo. From the year 1883 to 1885, the London Underground's District line's westbound service started as far as Windsor.

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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