benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Watford
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Watford
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Watford
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Watford
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Watford
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Watford
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Watford
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Watford
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Watford
2 days
£4394
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About Watford

Watford is a city in Hertfordshire, England. It is situated 27 km north-west of central London. This city is assisted by tourists of Berkhamsted Castle and the royal palace at Kings Langley. In the 16th century, a big house was constructed at Cassiobury. This city was before built near to The Grove. The linking of the Grand Junction Canal, London and Birmingham Railway helps to grow. The paper-making mills influence the development of printing in town. Hertfordshire County Council labels Watford to be its one of the sub-regional centre. Many head offices are situated in Watford. The World Golf Championship and Bilderberg Conference held at the Grove. This city was built as a district under Local Government Act 1894. In 1922, it became the municipal region by grant of a charter. According to the 2011 census, this region was having 90,301 habitats. This region is separated from Greater London by the parish of Watford. The Watford region Council has elected Mayor of Watford. Dorothy Thornhill has been elected as the mayor since May 2002. Watford also elected Member of Parliament (MP). This region was part of the three-seat constituency of Hertfordshire in 1885.

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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