benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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ITIL 4 Strategist: Direct, Plan and Improve Enquiry

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Buxton

Buxton, a spa city, located in Derbyshire, England. It has the maximum elevation (960 feet above sea level). A metropolitan area until 1974, Buxton was then fused with other areas mendacious chiefly to the north, including Glossop, to practice the local government district and area of High Peak within the county of Derbyshire. Frugally, Buxton is within the sphere of the impact of Greater Manchester. 

Buxton is home to Poole's Cavern, a general limestone cave open to the public, and St Ann's Well, nursed by the geothermal spring bottled and sold globally by Buxton Mineral Water Company. Also in the city is the Buxton Opera House, which hosts many music and drama centenaries each year. The Devonshire Site of the University of Derby is limited in one of the town's historic structures.

 Geography and Geology:

Built on the border of the Lower Carboniferous Limestone and the Upper Carboniferous shale, sandstone and gritstone, the early settlement was mostly of limestone structure. At the city’s southern edge, the River Wye has imprinted a wide limestone cavern, known as Poole's Cavern. More than 330 yards of its cavities are open to the community. The cavern covers Derbyshire's chief icicle, and there are sole 'poached egg' pillars. An infamous local highwayman called Poole gave the cave its name.

Climate:

Due to comparatively high promotion, Buxton inclines to be chiller than nearby cities, with daytime temperature characteristically around 2 °C lower than Manchester. A Met Office weather station has calm weather date for the city since 1908, with digitised data from 1959 obtainable online. In June 1975, the town smashed by a freak blizzard that stationary play during a cricket match.

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