benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Wolverhampton
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Wolverhampton
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Wolverhampton
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Wolverhampton
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Wolverhampton
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Wolverhampton
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Wolverhampton
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Wolverhampton
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Wolverhampton
2 days
£4394
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About Wolverhampton

Wolverhampton is the town in West Midlands, England. It is a metropolitan region. According to the census of 2011, it had a population of 249,470. In early times, the city is named after Wulfrun. Wulfrun founded this city in 985. Former to the Norman Overthrow, the region’s name looks as Heantune or Hamtun. Thereafter the king Mercian King gave this city original name Wulfere?ant?n.

This city has grown as a special market town in the woollen trade. According to the evolution of the industry, it made the centre for coal mining, lock making and steel production. The city’s economy is based on engineering.

History:

Wolverhampton is the site of a battle between unified Mercian Angles and West Saxons. The Mercians and West Saxons requested a decisive conquest and the areas of Woden recognised by several places.

Geography:

Wolverhampton lies near to the Birmingham. It is the second largest portion of the West Midlands metropolis. Examples are the UK government regional bodies. This city is situated upon the Midlands Plateau at 163 m above sea level. There are no major rivers situated within the city. The city deceits across the main east-west watershed of England.

 

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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