benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Derby
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Derby
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Derby
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Derby
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Derby
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Derby
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Derby
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Derby
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Derby
2 days
£4394
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About Derby

Derby is a famous city and unitary authority area located in Derbyshire, England. It is situated on the banks of the River Derwent in the south of Derbyshire, of which it was traditionally the county town. Census in 2011 stated that the total population of this area was 248,700. Derby gained city status in the year of 1977.

Derby was established by Romans . The Romans had  established the famous town of Derventio – Vikings and Saxons. The made Derby  one of the Five Boroughs of the Danelaw. Originally a market town, Derby grew quickly in the industrial era. Derby is considered to be one of the birthplaces of the Industrial Revolution. It contains the southern part of the Derwent Valley Mills World Heritage Site. With the arrival of the railways in the 19th century, Derby became a centre of the British rail industry.

Origins

The Roman camp of 'Derventio' was possibly at Little Chester/Chester Green the site of the popular old Roman fort. Later the town was among one of the 'Five Boroughs' of the Danelaw until it was taken by Lady Aethelflaed of Mercia in July 917. Afterwards the town was annexed into the Kingdom of Mercia.

Industrial Revolution

Derbyshire and Derby were among the centres of Britain's Industrial Revolution. In 1717, the first water-powered silk mill in Britaincame up in Derby.

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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