benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Tonbridge
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Tonbridge
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Tonbridge
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Tonbridge
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Tonbridge
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Tonbridge
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Tonbridge
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Tonbridge
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Tonbridge
2 days
£4394
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About Tonbridge

With a population of 40,356, Tonbridge (earlier known as Tunbridge also) is located on the River Medway. It falls in the Burroughs of Tonbridge and Mailing.It may possibly have acquired its name from “town of bridges” as there are a number of streams that the High Street had to cross.Old maps till 1871 show the name of the town as Tunbridge.

Economy

The Tonbridge economy relies on engineering, printing, publishing, and many other services. As it is a market town, it is home to numerous attractions for the sightseers that incorporate stops, castles, and sports offices.  The High Street is home to most of the shopping facilities in Tonbridge. However, Tonbridge residents have been complaining of an abundance of cheap shops and lack of branded retailers in High Street. This problem has been due to its neighbours such as Tunbridge Wells, Maidstone and Bluewater, where all the branded retailers are based.

Environment

A Pedestrian Action environmentalist group called PATHS came up in 2014 to make Tonbridge cleaner and safer. Up until 2014, the High Street was a freeway for various HGVS and heavy passenger transport.

In 2014 the Angel Community Garden was designed along the edge of Sainsbury's car park to encourage bees which were declining. The local citizens and shopkeepers also lent their support to this project.

Media

The KMFM West Kent and the Heart Kent (also known as Invicta FM) are the two local commercial radio stations. The KMFM studios are based in Medway now but initially were located in Tonbridge. BBC Radio Kent also serves the town, and many London based stations are also received. The Kent and Sussex Courier is the local newspaper having the largest readership in Tonbridge.

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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