benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 York
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 York
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 York
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 York
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 York
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 York
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 York
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 York
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 York
2 days
£4394
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About York

York is a historic walled city situated at the meeting point of the rivers Ouse and Foss in North Yorkshire, United Kingdom. The municipality is the old-style county town of Yorkshire to which it gives its name. It has a rich heritage and has been to the main political events in England during much of its two millennia of existence. The city offers a wealth of historical attractions, of which York Minster is the most prominent. The range of cultural and sporting events making it a popular tourist destination for millions.

The Romans founded the city as Eboracum in 71 AD. It became the capital of the Roman authority of Britannia Inferior. Later of the kingdoms of Jórvík and Northumbria. In the Middle Ages, York raised as a main wool trading centre. It became the capital of the northern religious province of the Church of England, a role it has retained.

Early history

Archaeological proof suggests that Mesolithic people settled in the region of York between the year 8000 and 7000 BC. Although it is not known whether their settlements were temporary or permanent. When Romans conquest Britain, the area was occupied by a tribe known to the Romans as the Brigantes. The Brigantian tribal area earlier became a client of the Roman state, but, then its leaders became more hostile, and the Roman Ninth Legion was sent into the Brigantian territory in the north of Humber.

Governance       

Parliamentary Constituencies                               

From 1997 to 2010 the core part of the region was covered by the City of York constituency. The remaining was divided between the constituencies of Ryedale, Selby, and Vale of York. These constituencies were represented by  John Grogan, John Greenway, Hugh Bayley,  and Anne McIntosh.

Following the review of parliamentary representation (2003) in North Yorkshire, the Boundary Commission for England suggested the formation of two new seats for the City of York, during the time for the general election in the year 2010. These are York Central, which includes the inner urban area and is surrounded by the York Outer constituency.

The whole of the York city and local council area located within the Yorkshire and the Humber constituency of the European Parliament.

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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