benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Chichester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Chichester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Chichester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Chichester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Chichester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Chichester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Chichester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Chichester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Chichester
2 days
£4394
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About Chichester

Chichester is a famous cathedral city in West Sussex, in the South-Eastern part of England. It had a long history as a settlement from Roman times and was significant in Anglo-Saxon times. It is the bishopric’ seat and is home to some of the oldest building and churches in Great Britain.

 

History                                                                                        

Roman period

The area around Chichester is believed to have played a significant part during the Roman Invasion of A.D 43, as confirmed by the proof of military storage structures in the region of the nearby Fishbourne Roman Palace. The city’s plan is taken from the Romans: the North, East, South, and West shopping streets start from the central market cross from historical times.

Governance

Chichester has the status of a city and is one of seven so designated, the others being Ripon, Ely, Hereford, Truro, Salisbury,  and Wells. The City Council contains twenty elected members serving four wards of the city – North, South, East, and West.

Chichester Council House located on North Street dates from 1731; before this, the City Corporation had met in Chichester Guildhall. In addition to its council offices, those of the Chichester District and the West Sussex County Council are located in the City.

Transport

The A27 links Chichester to the M3, M275 and M27 motorways. The secondary coastal road, the A259, which starts its journey at Folkestone in Kent, links the A27 here and ends at Havant in the west. Both of these roads make east-west connections. 

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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