benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Slough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Slough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Slough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Slough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Slough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Slough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Slough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Slough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Slough
2 days
£4394
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About Slough

Slough is a famous town in Berkshire, England. It is 20 miles 3 miles north of Windsor, west of central London, 6 miles east of Maidenhead, 20 miles north-east of Reading and 12 miles south-east of High Wycombe. Sitting at the gateway to the Thames Valley and London and at the joining point of the M4, M40 and M25 motorways, it provides easy road access to the rest of the UK.

 

History              

On 28th November 1974, the old Slough Library was opened. It was officially called the Robert Taylor Library, to respect the Alderman Taylor in recognition of his contribution to the library service. The library was officially inaugurated by the Mayor, Councillor DR Peters, on 15th May 1975. It was destroyed in May 2017 as part of redevelopment in the town centre.

The name that means "soil", was first observed in 1195 as Slo. In the 13th century, King Henry III had a huge palace at Chippenham. Parts of Upton Court were constructed in 1325, while St Mary the Virgin Church in Langley was constructed in the late 11th or early stage of the 12th century, though it has been reconstructed and enlarged several times.

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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