benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Gloucester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Gloucester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Gloucester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Gloucester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Gloucester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Gloucester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Gloucester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Gloucester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Gloucester
2 days
£4394
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About Gloucester

Gloucester, lying close to the River Severn, is a city district in southwest England that the Romans founded in AD 97 under the rule of Emperor Nerva. The first charter was granted by Henry II in 1155. It is one of those cities in England that have more than one Coat of Arms.The first consists of the three Chevrons that belong to the Clare family and the second coat the “Tudor Coat” granted in 1538 on which are present the roses of York and Lancaster, a ceremonial sword and cap, and two horseshoes surrounded by nails, to represent Gloucester's historical association with ironworking  and the boar's head of Richard III.

Churches

Gloucester is home to a number of churches and chapels.According to Oliver Cromwell, “the city had more churches than godliness.”.  Gloucester is also known to have played host to the first Sunday school in England started by Robert Raikes in 1780. Some of the well known churches in Glocester are :

  • St Mary de Lode
  • St Mary de Crypt
  • St Michael’s Church
  • St Nicholas’s Church

Just in the vicinity of the St Mary de Crypt church are the monasteries and remains of the Greyfriars and Blackfriars. In 1974 during the construction of a Boot store on Brunswick and Eastgate Street, the remains of Romans were found.

 

People

  • Alistair Cook- Cricket
  • David Lawrence- Cricket
  • Jack Russell- Cricket
  • Scott Redding- Motorcyclist
  • Tom Goddard- Cricket
  • William Earnest Henley- Poet and Critic
  • Charles Wheatstone- Scientist
  • Robert Raikes- Philanthropist
  • Paul Groves- Poet
  • Simon Pegg- Actor, Comedian and Writer
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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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