benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Wrexham
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Wrexham
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Wrexham
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Wrexham
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Wrexham
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Wrexham
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Wrexham
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Wrexham
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Wrexham
2 days
£4394
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About Wrexham

Wrexham is a major town in the north of Wales. It is  an administrative, commercial, as well as an educational centre. Since 1996 it has been the centre of the Wrexham County Borough. Census in 2011 states that Wrexham had a total population of 61,603, making it the fourth largest urban area in Wales.

 From Prehistoric to Roman times

Civilization in the Wrexham area is said to have been existing since the Mesolithic period (8000 to 4300 BC). By the early Middle Bronze Age it became an innovative metalworking industry.

Archeologists have revealed the presence of Roman civilian settlements in Plas Coch area of Wrexham. Also,  finds have revealed proof of agriculture and trade with the wider Roman world.

 Governance

The Wrexham constituency elects members to the UK Parliament and the National Assembly for Wales. The constituency consists of both the town and some of its distant villages such as Gwersyllt, Rossett, Llay, Holt and Marford.

It is considered as a safe seat for Labour Party for the UK’s Parliament. Wrexham is subdivided into the communities of Acton, Offa, Rhosddu and Caia Park.

 

Geography

Wrexham is not constructed on the main river but a flat plateau between easternmost mountains and the lower Dee Valley of North Wales. This position permitted it to develop as a market town, and later as an industrial hub due to its rich natural reserves of iron ore and coal.

But three minor rivers flow through parts of the town: the Gwenfro, Clywedog, and Alyn. Wrexham is known for the reserve of underground water’s quality, which gave way to the development of Wreexham as a major brewing centre.

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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