benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Exeter
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Exeter
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Exeter
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Exeter
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Exeter
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Exeter
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Exeter
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Exeter
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Exeter
2 days
£4394
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About Exeter

Located in Devon, England, Exeter gets its name from the River Exe. Exeter as of 2016 had a  population of 129,800 citizens. Exeter had started as the most south-westerly settlement of the Romans in Britain. Exeter became a regional centre during the middle ages when the Exeter Cathedral came up in the 11th century. It continued to remain so till the Reformation when Exeter became Anglican. In the 19th Century, Exeter became a trade centre for wool and wool products. This business centre saw a decline during the First World War and could not be resurrected till after the Second World War. Exeter is now known as a business centre and grows as a place for tourism.

Public Services

The Devon and Cornwall Constabulary provide policing services in Exeter and are based at Middlemoor in the east of the city. The Devon and Somerset Fire and Rescue Service  provides Fire Rescue services to the locality. A hospital by The Royal Devon and Exeter NHS Foundation Trust is located to the south-east of the city centre. There are ambulance services also in Exeter which are provided by South Western Ambulance Service NHS Trust.

Landmarks

Some of the prominent buildings in Exeter are:

  •  The Cathedral
  • Nicholas Priory
  • Mary Steps Church
  • The Exeter Synagogue
  • Ruins of Rougemont Castle
  • The Guildhall
  • The Custom House
  • The Devon County War Memorial

Northernhay Gardens

 Northern hayGardens is the oldest public open space in England  that was laid out in 1612 for Exeter residents. The Northernhay Gardens reflect a a Victorian design, with trees, mature shrubs and bushes and plenty of flower beds. It is home to many monuments that include the  war memorial by John Angel and The Volunteer Memorial from 1895. Also famous is The Deer Stalker statue by E. B. Stephens. There are also the statues of John Dinham, Thomas Dyke Acland and Stafford Northcote.

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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