benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Middlesbrough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Middlesbrough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Middlesbrough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Middlesbrough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Middlesbrough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Middlesbrough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Middlesbrough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Middlesbrough
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Middlesbrough
2 days
£4394
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About Middlesbrough

Middlesbrough is the biggest industrial city on the bank of the river in North Yorkshire, north-east England. This local council is the Borough Council. The 2011 reviews recorded and then the total population was 138,400. The wider urban settlement was calculated as 174,700. Middlesbrough is the larger area of Teesside and had the population of 376,333.

In 1889, Middlesbrough became the authority within North Riding of Yorkshire. In 1968, the borough was combined with several to form the County Borough of Teesside. In 1996, Cleveland was eradicated and then Middlesbrough Borough Council converted a unitary authority within North Yorkshire. In 1830, RGs Erasmus was elected as Middlesbrough's slogan. It memories Fumes the slogan of the Norman/Scottish Bruce family, who were nobles of Cleveland in the Central Centuries.

Governance:

In 1853, Middlesbrough was termed as a public area. It prolonged its limitations in 1866 and 1887. Then it became the county borough under the Local Government Act 1888. A Middlesbrough Rural District was shaped in 1894, casing a rural part to the south of the city. In 1932, It was ended. The part of it was country’s borough.

 In 1968, Middlesbrough converted as the part of the County Area of Teesside. In 1974, it developed a portion of the non-metropolitan region of Cleveland. 

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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