benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Canterbury
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Canterbury
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Canterbury
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Canterbury
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Canterbury
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Canterbury
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Canterbury
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Canterbury
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Canterbury
2 days
£4394
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About Canterbury

Canterbury is an English cathedral city. It is also a UNESCO World Heritage Site. Canterbury lies on the famous river named as Stour. The Archbishop of Canterbury is the chief bishop of the Church of England. The globally Anglican Communion functioned as the Apostle to the  Kingdom known as pagan of Kent around the turn of the 7th century. The city's cathedral turns into a key focus of pilgrimage. It is because of the martyrdom of Thomas Becket in 1170.

 

Early history

The Canterbury area has been inhabited since old times. Lower Palaeolithic axes and pots of Neolithic and Bronze Age have been found in the area. Canterbury was first noted as the main settlement of the Celtic tribe of the Cantiaci. In the 1st century, the Romans captured the settlement and named it as “Durovernum Cantiacorum”.

 

Geography

Canterbury is located at the position of 51°16′30″N 1°05′13″E (51.275, 1.087) in East Kent. The coastal towns of Herne Bay and Whitstable are 6 miles ( nearly 10 km) to the north, and Faversham is 8 miles (approximately 13 km) to the north-west. The civil township of Thanington Without is to the south-west; the rest of the city is unparished. Harbledown, Wincheap and Hales Place are chief suburbs of the city.

 

Demography

At the 2001 UK census, the total population of the Canterbury's urban area wards was 43,432. In the year of 2011, the total area population was counted up as 151,200, with an 11.7% increase from 2001.

The 2001 census, residents of the Canterbury, had an average age of 37.1 years. Of the 17,536 households, 10% were lone parents, 39% were couples, 35% were one-person households, and 15% other. Of those aged from 16 to 74 in the city, 27% had a higher education qualification, which was higher than the 20% national average.

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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