benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL 4 Foundation certification before attending.

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02 Course Overview

The ITIL 4 Strategist: Direct, Plan and Improve exam (included) must be passed in order to gain certification. The exam is taken online through PeopleCert. The format of this exam is as follows:

  • 90 minutes duration
  • 40 multiple-choice questions
  • 70% pass mark
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04 Course Content

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® 4 Strategist: Direct, Plan and Improve DPI 04/01/2022 Worcester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 13/04/2022 Worcester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 19/04/2022 Worcester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/05/2022 Worcester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 01/06/2022 Worcester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 03/06/2022 Worcester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 30/08/2022 Worcester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 27/12/2022 Worcester
2 days
£4394
ITIL® 4 Strategist: Direct, Plan and Improve DPI 29/12/2022 Worcester
2 days
£4394
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About Worcester

Worcester is a city in Worcestershire, England. It is 31 miles south-west of Birmingham and 27 miles north of Gloucester. The Fight of Worcester was the concluding battle of the English Civil War, where Oliver Cromwell's New Model Army conquered King Charles I's, Cavaliers. Worcester is well-known as the home of Royal Worcester Porcelain, Lea & Perrins, composer Edward Elgar, the University of Worcester and manufacturers of traditional sauce of Worcestershire.

 

History

The Roman settlement at the place passes unmentioned by Ptolemy's Geography, the Antonine Itinerary and the Register of Dignitaries but would have developed on the road opened between Viroconium(Wroxeter) and Glevum (Gloucester) in the ad 40s and 50s. 

 

Governance           

From the year 2003 to 2007 the Conservative party had a majority in the council, but they lost in a by-election to Labour due to which council had no overall control. The Conservatives remained with the most seats overall with 17 out of 35 seats in the 2008 election.

Worcester has one member in a Parliament whose name is Robin Walker which belongs to Conservative Party, who represents the Worcester constituency during the general election in 2010.

The County of Worcestershire's local government arrangement is formed of a non-metropolitan county council and six non-metropolitan district councils, with Worcester City Council being the district council for most of Worcester, with a small area of the St. Peters suburb falling within the neighbouring Council.

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Locations Availability

ITIL 4 Strategist: Direct, Plan and Improve Availability

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