Duration: 2 days
To attend, you must hold ITIL 4 Foundation certification.
This course makes up one of the modules which go together to form the ITIL 4 Managing Professional stream. The 2 days of training looks at the ‘core’ service management activities involved in the ITIL framework, as well as the ‘creation’ of services as newly covered by ITIL 4. It also covers service performance and service quality and improvement.
Warrington is a popular town and unitary authority area in Cheshire, England. It is situated on the banks of the River Mersey, 20 miles (nearly 32 km) east of Liverpool, and 20 miles (nearly 32 km) west of Manchester. In 2015 population was around 207,700, which is more than twice of 1968 when it became a New Town. It is the main town in the county of Cheshire.
The Romans founded Warrington at a major crossing place on the River Mersey. Saxons established a new settlement in Warrington. By the Middle Ages, Warrington had developed as a market town at the lowermost bridging point of the river. A local custom of textile and tool production dates from this time.
Warrington has been a major crossing point on the River Mersey since time immemorial, and there was a Roman settlement at Wilderspool. Local archaeological evidence shows that there were Bronze Age settlements also. In medieval times Warrington's significance was as a market town and linking point of the River Mersey. The source of the modern town was located in the area around St Elphin's Church. It is now included in the Church Street Conservation Area, established while the main river crossing was via a ford about 1 km upriver of Warrington Bridge.
Population and ethnicity
At the 2011 census, Warrington had a total population of 202,200. Out of which 49.6% are male, and 50.4% are female. The average age is 38.06 years, which is somewhat below the local and national averages.
Besides English, according to the 2011 census, there were another 36 languages spoken by the 0.01% of people of Warrington aged 3 and above. Other languages spoken by more than 0.1% were Polish (0.88%), Urdu (0.14%), Slovak (0.21%), Latvian (0.12%) Non-Mandarin or Cantonese Chinese (0.12%) and Tagalog or Filipino (0.11%). There are almost 100 churches and two mosques. It also has a Sikh temple which is the only Sikh place of worship in Cheshire.
The town has two main railway stations. Bank Quay is located on the main West Coast Main Line between Glasgow Central and London Euston and the Manchester Piccadilly to North Wales via Chester line. Central is located on the Liverpool to Manchester line (via Warrington and Widnes) with through services to the North East and East Anglia.
Training Locations at which ITIL 4 Specialist Create, Deliver and Support (CDS) is presently scheduled at: