ITIL® Practitioner Level

ITIL® Practitioner Level offers a more practical approach and guidance on how to adopt and adapt the ITIL® Framework to support your business' goals.

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TOPIC INFORMATION

Our ITIL® Practitioner course lasts for 2 days, during which, using instructor-led tuition and practical exercises, you will comprehensively cover:

-The CSI (Continual Service Improvement) approach 

-The Nine Guiding Principle as described by AXELOS

-The three key areas crucial for the success of improvement initiatives (Organisational Change Management, Communication, and Measurement and Metrics) 

-How to adopt ITIL® roles into your daily tasks  to maximise business efficiency 

-On the last day of training, you will take the ITIL® Practitioner exam

 

Gaining ITIL® Practitioner certification will bring with it a plethora of benefits, below are detailed just a few of them: 

-The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification

-It will also provide you with 15 points towards your ITIL® digital badge

-Better navigate your way through difficult decisions in service management and avoid project disaster 

-Increase the quality of service design 

-Improve the efficacy and efficiency of service delivery 

-Put the ITIL® Foundation theory into practice and adopt the ITIL® method into your business 

 

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ITIL® Practitioner Level Enquiry

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Wrexham

Wrexham is a major town in the north of Wales. It is  an administrative, commercial, as well as an educational centre. Since 1996 it has been the centre of the Wrexham County Borough. Census in 2011 states that Wrexham had a total population of 61,603, making it the fourth largest urban area in Wales.

 From Prehistoric to Roman times

Civilization in the Wrexham area is said to have been existing since the Mesolithic period (8000 to 4300 BC). By the early Middle Bronze Age it became an innovative metalworking industry.

Archeologists have revealed the presence of Roman civilian settlements in Plas Coch area of Wrexham. Also,  finds have revealed proof of agriculture and trade with the wider Roman world.

 Governance

The Wrexham constituency elects members to the UK Parliament and the National Assembly for Wales. The constituency consists of both the town and some of its distant villages such as Gwersyllt, Rossett, Llay, Holt and Marford.

It is considered as a safe seat for Labour Party for the UK’s Parliament. Wrexham is subdivided into the communities of Acton, Offa, Rhosddu and Caia Park.

 

Geography

Wrexham is not constructed on the main river but a flat plateau between easternmost mountains and the lower Dee Valley of North Wales. This position permitted it to develop as a market town, and later as an industrial hub due to its rich natural reserves of iron ore and coal.

But three minor rivers flow through parts of the town: the Gwenfro, Clywedog, and Alyn. Wrexham is known for the reserve of underground water’s quality, which gave way to the development of Wreexham as a major brewing centre.

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