ITIL® Practitioner Level

ITIL® Practitioner Level offers a more practical approach and guidance on how to adopt and adapt the ITIL® Framework to support your business' goals.

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TOPIC INFORMATION

Our ITIL® Practitioner course lasts for 2 days, during which, using instructor-led tuition and practical exercises, you will comprehensively cover:

-The CSI (Continual Service Improvement) approach 

-The Nine Guiding Principle as described by AXELOS

-The three key areas crucial for the success of improvement initiatives (Organisational Change Management, Communication, and Measurement and Metrics) 

-How to adopt ITIL® roles into your daily tasks  to maximise business efficiency 

-On the last day of training, you will take the ITIL® Practitioner exam

 

Gaining ITIL® Practitioner certification will bring with it a plethora of benefits, below are detailed just a few of them: 

-The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification

-It will also provide you with 15 points towards your ITIL® digital badge

-Better navigate your way through difficult decisions in service management and avoid project disaster 

-Increase the quality of service design 

-Improve the efficacy and efficiency of service delivery 

-Put the ITIL® Foundation theory into practice and adopt the ITIL® method into your business 

 

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ITIL® Practitioner Level Enquiry

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Dundee

Dundee, which is Scotland's fourth-largest city was at one time a part of Angus, a city built in the 12th century. As of now, Dundee  stands out to be the 51st-most-populous built-up area in the United Kingdom. Also, Dundee is the second-highest populated area in whole of Scotland. As Dundee City, it is one of the 32 council areas that manage the administrative procedures in Scotland. Dundee developed into a borough in the 12th century, and when the Industrial Revolution started in the 19th Century, it became famous for “Jute, Jam and Journalism”.

In 2014, the United Nations recognised Dundee as the UK's first UNESCO City of Design for its varied contributions to different fields including medical research, comics and video games. A unique feature of Dundee is that its two professional football clubs Dundee United and Dundee F.C. have stadiums placed faar away from each other.

With the decline of traditional industry, the city adopted a plan that cost it  £1 billion to relink the Waterfront to the city centre within a timeperiod of 30 years beginning with 2001.

Sports

The citizens of Dundee seem to have a gaming spirit as a number of games are played there by different clubs.

Football

Dundee and Dundee United are the two football clubs in Dundee established since 1893 and 1909 respectively. These clubs play their home games at Dens Park and Tannadice Park respectively.

Ice Hockey

The Dundee Stars, is the team that plays Ice Hockey in Dundee at their home ground the Dundee Ice Arena.

Rugby

Besides Football and Ice Hockey,   other clubs playing Rugby in Dundee namely Dundee High School Former Pupils, Morgan Academy, Former Pupils, Harriss Academy Former Pupils, Panmure R.F.C and Stobswell R.F.C

 

 

 

                                                                               

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