ITIL® Practitioner Level

ITIL® Practitioner Level offers a more practical approach and guidance on how to adopt and adapt the ITIL® Framework to support your business' goals.

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TOPIC INFORMATION

Our ITIL® Practitioner course lasts for 2 days, during which, using instructor-led tuition and practical exercises, you will comprehensively cover:

-The CSI (Continual Service Improvement) approach 

-The Nine Guiding Principle as described by AXELOS

-The three key areas crucial for the success of improvement initiatives (Organisational Change Management, Communication, and Measurement and Metrics) 

-How to adopt ITIL® roles into your daily tasks  to maximise business efficiency 

-On the last day of training, you will take the ITIL® Practitioner exam

 

Gaining ITIL® Practitioner certification will bring with it a plethora of benefits, below are detailed just a few of them: 

-The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification

-It will also provide you with 15 points towards your ITIL® digital badge

-Better navigate your way through difficult decisions in service management and avoid project disaster 

-Increase the quality of service design 

-Improve the efficacy and efficiency of service delivery 

-Put the ITIL® Foundation theory into practice and adopt the ITIL® method into your business 

 

ENQUIRE COURSE EVENTS & PRICES

ITIL® Practitioner Level Enquiry

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Inverness

Inverness is a town in the Scottish Highlands. It is the managerial location for the Highland Council area. It is the capital of Highlands. Inverness deceits near two important fight places (the 11th-century battle of Blàr name Fèinne in flaw of Norway which detached place on The Aird and the 18th-century Battle of Culloden which separated place on Culloden Moor). It is the northernmost urban in the United Kingdom and deceits within the Great Glen at its north-eastern edge where the River Ness reaches the Moray Firth. At the latest, a settlement was established by the 6th century with the first royal charter being plausible by Dabíd mac Maíl Choluim in the 12th century. The Gaelic king Mac Bethad Mac Findláich whose 11th-century homicide of King Duncan was commemorated in Shakespeare's play Macbeth suspected a stronghold within the city where he administrated as Mormaer of Moray and Ross. The populace of Inverness shaped from 40,949 in 2001 to 46,870 in 2012. In 2012, The Better Inverness area had a populace of 59,910. 

 Climate:

In common with Scotland, Inverness has a sea climate. Its endangered location types it one of the driest regions of Scotland. About snowfall, Inverness sees about 18.3 days of dwindling snow per year, and the record buildup of snowfall was 1 foot 2 edges in January 2010. The climate here is much harsher than south-eastern Britain. The highest fever logged is 29.7 °C in July 2006. Typically the real day should rise to 25.4 °C with a total of 2 days accomplishment, or beyond 25.1 °C. The lowest temperature charted is -18.7 °C in January 2010. Typically the coolest night should decrease to -10.6 °C. Climate in this area has slight changes between highs and lows, and there is drivable rainfall year-round.

 

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