ITIL® Practitioner follows on from ITIL® Foundati...
The ITIL® Practitioner certification is the next progressional step on from the ITIL® Foundation certification and concentrates on adopting and adapting the ITIL® framework to support a business's needs. ITIL®'s aim is to facilitate the amalgamation of IT services with the organisation's needs. Doing so promotes the growth, adaptation, and success of the business.
The ITIL® Practitioner course can be taken either on its own in a 2-day course, or combined with the ITIL® Foundation certification in a convenient 5-day course.
Please be aware, if you plan on taking our ITIL® Practitioner only course, you must hold an ITIL® Foundation certification.
ITIL® Practitioner is not a prerequisite for the ITIL® intermediate Certifications, instead, the practitioner course provides the perfect intermediary stage between the Foundation and Intermediate ITIL® certifications.
Our ITIL® Practitioner course lasts for 2 days, during which, using instructor-led tuition and practical exercises, you will comprehensively cover:
-The CSI (Continual Service Improvement) approach
-The Nine Guiding Principle as described by AXELOS
-The three key areas crucial for the success of improvement initiatives (Organisational Change Management, Communication, and Measurement and Metrics)
-How to adopt ITIL® roles into your daily tasks to maximise business efficiency
-On the last day of training, you will take the ITIL® Practitioner exam
Gaining ITIL® Practitioner certification will bring with it a plethora of benefits, below are detailed just a few of them:
-The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification
-It will also provide you with 15 points towards your ITIL® digital badge
-Better navigate your way through difficult decisions in service management and avoid project disaster
-Increase the quality of service design
-Improve the efficacy and efficiency of service delivery
-Put the ITIL® Foundation theory into practice and adopt the ITIL® method into your business
Belfast is the capital and largest city of Northern Ireland. It is the second largest on the island of Ireland. On the River Lagan, In 2005 it had a population of 333,871. In 1888, Belfast was granted the status of a city.
Belfast was the main trading point of tobacco-processing, Irish linen, shipbuilding industries and rope-making in 20th century. Harland and Wolff, made the historic ship named as RMS Titanic. It was the world's biggest and most productive shipyard
Today, Belfast is still a centre for industry, as well as the higher education, arts, business, and law, and is the financial engine of Northern Ireland. Belfast suffered during the Troubles but lately has undergone a sustained period of calm, free from the powerful political violence of former years, and substantial economic and commercial growth.
Since the Bronze Age, the site of Belfast has been fully occupied. The Giant's Ring, a 5,000-year-old henge, is situated near the city, and the leftovers of Iron Age hill forts can still be seen in the nearby hills. During the Middle ages, Belfast continued to be a small settlement of less importance. John de Courcy constructed a castle on what is now known as Castle Street in the city centre in the 12th century. This was on a smaller scale and not as strategically significant as Carrickfergus Castle to the north. Carrickfergus Castle was constructed by de Courcy in 1177. The O'Neill clan had a presence in the area.
Training Locations at which ITIL® Practitioner Level is presently scheduled at: