ITIL® Practitioner Level

ITIL® Practitioner Level offers a more practical approach and guidance on how to adopt and adapt the ITIL® Framework to support your business' goals.

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TOPIC INFORMATION

Our ITIL® Practitioner course lasts for 2 days, during which, using instructor-led tuition and practical exercises, you will comprehensively cover:

-The CSI (Continual Service Improvement) approach 

-The Nine Guiding Principle as described by AXELOS

-The three key areas crucial for the success of improvement initiatives (Organisational Change Management, Communication, and Measurement and Metrics) 

-How to adopt ITIL® roles into your daily tasks  to maximise business efficiency 

-On the last day of training, you will take the ITIL® Practitioner exam

 

Gaining ITIL® Practitioner certification will bring with it a plethora of benefits, below are detailed just a few of them: 

-The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification

-It will also provide you with 15 points towards your ITIL® digital badge

-Better navigate your way through difficult decisions in service management and avoid project disaster 

-Increase the quality of service design 

-Improve the efficacy and efficiency of service delivery 

-Put the ITIL® Foundation theory into practice and adopt the ITIL® method into your business 

 

ENQUIRE COURSE EVENTS & PRICES

ITIL® Practitioner Level Enquiry

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Slough

Slough is a famous town in Berkshire, England. It is 20 miles 3 miles north of Windsor, west of central London, 6 miles east of Maidenhead, 20 miles north-east of Reading and 12 miles south-east of High Wycombe. Sitting at the gateway to the Thames Valley and London and at the joining point of the M4, M40 and M25 motorways, it provides easy road access to the rest of the UK.

 

History              

On 28th November 1974, the old Slough Library was opened. It was officially called the Robert Taylor Library, to respect the Alderman Taylor in recognition of his contribution to the library service. The library was officially inaugurated by the Mayor, Councillor DR Peters, on 15th May 1975. It was destroyed in May 2017 as part of redevelopment in the town centre.

The name that means "soil", was first observed in 1195 as Slo. In the 13th century, King Henry III had a huge palace at Chippenham. Parts of Upton Court were constructed in 1325, while St Mary the Virgin Church in Langley was constructed in the late 11th or early stage of the 12th century, though it has been reconstructed and enlarged several times.

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