ITIL® Practitioner Level

ITIL® Practitioner Level offers a more practical approach and guidance on how to adopt and adapt the ITIL® Framework to support your business' goals.

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TOPIC INFORMATION

Our ITIL® Practitioner course lasts for 2 days, during which, using instructor-led tuition and practical exercises, you will comprehensively cover:

-The CSI (Continual Service Improvement) approach 

-The Nine Guiding Principle as described by AXELOS

-The three key areas crucial for the success of improvement initiatives (Organisational Change Management, Communication, and Measurement and Metrics) 

-How to adopt ITIL® roles into your daily tasks  to maximise business efficiency 

-On the last day of training, you will take the ITIL® Practitioner exam

 

Gaining ITIL® Practitioner certification will bring with it a plethora of benefits, below are detailed just a few of them: 

-The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification

-It will also provide you with 15 points towards your ITIL® digital badge

-Better navigate your way through difficult decisions in service management and avoid project disaster 

-Increase the quality of service design 

-Improve the efficacy and efficiency of service delivery 

-Put the ITIL® Foundation theory into practice and adopt the ITIL® method into your business 

 

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ITIL® Practitioner Level Enquiry

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Exeter

Located in Devon, England, Exeter gets its name from the River Exe. Exeter as of 2016 had a  population of 129,800 citizens. Exeter had started as the most south-westerly settlement of the Romans in Britain. Exeter became a regional centre during the middle ages when the Exeter Cathedral came up in the 11th century. It continued to remain so till the Reformation when Exeter became Anglican. In the 19th Century, Exeter became a trade centre for wool and wool products. This business centre saw a decline during the First World War and could not be resurrected till after the Second World War. Exeter is now known as a business centre and grows as a place for tourism.

Public Services

The Devon and Cornwall Constabulary provide policing services in Exeter and are based at Middlemoor in the east of the city. The Devon and Somerset Fire and Rescue Service  provides Fire Rescue services to the locality. A hospital by The Royal Devon and Exeter NHS Foundation Trust is located to the south-east of the city centre. There are ambulance services also in Exeter which are provided by South Western Ambulance Service NHS Trust.

Landmarks

Some of the prominent buildings in Exeter are:

  •  The Cathedral
  • Nicholas Priory
  • Mary Steps Church
  • The Exeter Synagogue
  • Ruins of Rougemont Castle
  • The Guildhall
  • The Custom House
  • The Devon County War Memorial

Northernhay Gardens

 Northern hayGardens is the oldest public open space in England  that was laid out in 1612 for Exeter residents. The Northernhay Gardens reflect a a Victorian design, with trees, mature shrubs and bushes and plenty of flower beds. It is home to many monuments that include the  war memorial by John Angel and The Volunteer Memorial from 1895. Also famous is The Deer Stalker statue by E. B. Stephens. There are also the statues of John Dinham, Thomas Dyke Acland and Stafford Northcote.

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