ITIL® Practitioner follows on from ITIL® Foundati...
The ITIL® Practitioner certification is the next progressional step on from the ITIL® Foundation certification and concentrates on adopting and adapting the ITIL® framework to support a business's needs. ITIL®'s aim is to facilitate the amalgamation of IT services with the organisation's needs. Doing so promotes the growth, adaptation, and success of the business.
The ITIL® Practitioner course can be taken either on its own in a 2-day course, or combined with the ITIL® Foundation certification in a convenient 5-day course.
Please be aware, if you plan on taking our ITIL® Practitioner only course, you must hold an ITIL® Foundation certification.
ITIL® Practitioner is not a prerequisite for the ITIL® intermediate Certifications, instead, the practitioner course provides the perfect intermediary stage between the Foundation and Intermediate ITIL® certifications.
Our ITIL® Practitioner course lasts for 2 days, during which, using instructor-led tuition and practical exercises, you will comprehensively cover:
-The CSI (Continual Service Improvement) approach
-The Nine Guiding Principle as described by AXELOS
-The three key areas crucial for the success of improvement initiatives (Organisational Change Management, Communication, and Measurement and Metrics)
-How to adopt ITIL® roles into your daily tasks to maximise business efficiency
-On the last day of training, you will take the ITIL® Practitioner exam
Gaining ITIL® Practitioner certification will bring with it a plethora of benefits, below are detailed just a few of them:
-The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification
-It will also provide you with 15 points towards your ITIL® digital badge
-Better navigate your way through difficult decisions in service management and avoid project disaster
-Increase the quality of service design
-Improve the efficacy and efficiency of service delivery
-Put the ITIL® Foundation theory into practice and adopt the ITIL® method into your business
Enquire Now
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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
Located in Devon, England, Exeter gets its name from the River Exe. Exeter as of 2016 had a population of 129,800 citizens. Exeter had started as the most south-westerly settlement of the Romans in Britain. Exeter became a regional centre during the middle ages when the Exeter Cathedral came up in the 11th century. It continued to remain so till the Reformation when Exeter became Anglican. In the 19th Century, Exeter became a trade centre for wool and wool products. This business centre saw a decline during the First World War and could not be resurrected till after the Second World War. Exeter is now known as a business centre and grows as a place for tourism.
Public Services
The Devon and Cornwall Constabulary provide policing services in Exeter and are based at Middlemoor in the east of the city. The Devon and Somerset Fire and Rescue Service provides Fire Rescue services to the locality. A hospital by The Royal Devon and Exeter NHS Foundation Trust is located to the south-east of the city centre. There are ambulance services also in Exeter which are provided by South Western Ambulance Service NHS Trust.
Landmarks
Some of the prominent buildings in Exeter are:
Northernhay Gardens
Northern hayGardens is the oldest public open space in England that was laid out in 1612 for Exeter residents. The Northernhay Gardens reflect a a Victorian design, with trees, mature shrubs and bushes and plenty of flower beds. It is home to many monuments that include the war memorial by John Angel and The Volunteer Memorial from 1895. Also famous is The Deer Stalker statue by E. B. Stephens. There are also the statues of John Dinham, Thomas Dyke Acland and Stafford Northcote.