ITIL® Practitioner follows on from ITIL® Foundati...
The ITIL® Practitioner certification is the next progressional step on from the ITIL® Foundation certification and concentrates on adopting and adapting the ITIL® framework to support a business's needs. ITIL®'s aim is to facilitate the amalgamation of IT services with the organisation's needs. Doing so promotes the growth, adaptation, and success of the business.
The ITIL® Practitioner course can be taken either on its own in a 2-day course, or combined with the ITIL® Foundation certification in a convenient 5-day course.
Please be aware, if you plan on taking our ITIL® Practitioner only course, you must hold an ITIL® Foundation certification.
ITIL® Practitioner is not a prerequisite for the ITIL® intermediate Certifications, instead, the practitioner course provides the perfect intermediary stage between the Foundation and Intermediate ITIL® certifications.
Our ITIL® Practitioner course lasts for 2 days, during which, using instructor-led tuition and practical exercises, you will comprehensively cover:
-The CSI (Continual Service Improvement) approach
-The Nine Guiding Principle as described by AXELOS
-The three key areas crucial for the success of improvement initiatives (Organisational Change Management, Communication, and Measurement and Metrics)
-How to adopt ITIL® roles into your daily tasks to maximise business efficiency
-On the last day of training, you will take the ITIL® Practitioner exam
Gaining ITIL® Practitioner certification will bring with it a plethora of benefits, below are detailed just a few of them:
-The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification
-It will also provide you with 15 points towards your ITIL® digital badge
-Better navigate your way through difficult decisions in service management and avoid project disaster
-Increase the quality of service design
-Improve the efficacy and efficiency of service delivery
-Put the ITIL® Foundation theory into practice and adopt the ITIL® method into your business
Enquire Now
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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
Derby is a famous city and unitary authority area located in Derbyshire, England. It is situated on the banks of the River Derwent in the south of Derbyshire, of which it was traditionally the county town. Census in 2011 stated that the total population of this area was 248,700. Derby gained city status in the year of 1977.
Derby was established by Romans . The Romans had established the famous town of Derventio – Vikings and Saxons. The made Derby one of the Five Boroughs of the Danelaw. Originally a market town, Derby grew quickly in the industrial era. Derby is considered to be one of the birthplaces of the Industrial Revolution. It contains the southern part of the Derwent Valley Mills World Heritage Site. With the arrival of the railways in the 19th century, Derby became a centre of the British rail industry.
The Roman camp of 'Derventio' was possibly at Little Chester/Chester Green the site of the popular old Roman fort. Later the town was among one of the 'Five Boroughs' of the Danelaw until it was taken by Lady Aethelflaed of Mercia in July 917. Afterwards the town was annexed into the Kingdom of Mercia.
Derbyshire and Derby were among the centres of Britain's Industrial Revolution. In 1717, the first water-powered silk mill in Britaincame up in Derby.