ITIL® Practitioner follows on from ITIL® Foundati...
The ITIL® Practitioner certification is the next progressional step on from the ITIL® Foundation certification and concentrates on adopting and adapting the ITIL® framework to support a business's needs. ITIL®'s aim is to facilitate the amalgamation of IT services with the organisation's needs. Doing so promotes the growth, adaptation, and success of the business.
The ITIL® Practitioner course can be taken either on its own in a 2-day course, or combined with the ITIL® Foundation certification in a convenient 5-day course.
Please be aware, if you plan on taking our ITIL® Practitioner only course, you must hold an ITIL® Foundation certification.
ITIL® Practitioner is not a prerequisite for the ITIL® intermediate Certifications, instead, the practitioner course provides the perfect intermediary stage between the Foundation and Intermediate ITIL® certifications.
Our ITIL® Practitioner course lasts for 2 days, during which, using instructor-led tuition and practical exercises, you will comprehensively cover:
-The CSI (Continual Service Improvement) approach
-The Nine Guiding Principle as described by AXELOS
-The three key areas crucial for the success of improvement initiatives (Organisational Change Management, Communication, and Measurement and Metrics)
-How to adopt ITIL® roles into your daily tasks to maximise business efficiency
-On the last day of training, you will take the ITIL® Practitioner exam
Gaining ITIL® Practitioner certification will bring with it a plethora of benefits, below are detailed just a few of them:
-The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification
-It will also provide you with 15 points towards your ITIL® digital badge
-Better navigate your way through difficult decisions in service management and avoid project disaster
-Increase the quality of service design
-Improve the efficacy and efficiency of service delivery
-Put the ITIL® Foundation theory into practice and adopt the ITIL® method into your business
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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
Darlington is a town famous for its market in County Durham, in North East England, and part of the Tees Valley. The town owes much of its growth to the effect of local Quaker families in the Georgian and Victorian era, and who has provided much of the money and vision in building the Stockton and Darlington Railway, the world's oldest steam locomotive powered permanent passenger railway. The town is often colloquially referred to as 'Darlo'.
The name Darlington originates from the Anglo-Saxon Dearthington, which apparently meant 'the settlement of Deornoth's people', but during Norman times the name had changed to Darlington.
The Borough of Darlington turns into a unitary authority area with the formation of Darlington’s Borough Council on 1 April 1997, which parted it from the non-metropolitan county of Durham for purposes of administration only, as the town is still within County Durham for traditional purposes. Currently, it is Labour seat; the current MP is Jenny Chapman of the labour party.
Former MP for the town include Alan Milburn who is the former Secretary of State for Health under the Tony Blair’s Labour Government and Michael Fallon who is the current Secretary of State for Defence under Coalition Government of the David Cameron.