Ready to level up your ITIL® skills? Let’s find the right ITIL® Course for you.

+44 20 3608 9989

About Chester

Located on the River Dee, close by the Welsh border, is the city of Chester. Founded by the Romans as “Castrum” or Deva Victrix in 79 AD during the reign of Emperor Vespasian, Chester got its city status only in 1541. Chester, with a number of buildings that belong to the medivial times, is the best preserved among the walled cities in Britain. The development of the city began with the Industrial Revolution which brought railways, canals and new roads to the city. Also, there are the Chester Town Hall and Grosvenor Museum, that stand as examples of Victorian architecture.

History

The history of Chester is mainly divided into four periods – Roman, Medivial , the Industrial Revolution and the Modern era.

Roman

During this time, Chester was established as a fortress to counter the attacks from the Irish Sea. It was also named as Deva owing to the name of the goddess Dee. Many theories suggest that Chester was initially the city of choice instead of  Londonium (now London) for becoming the principal city of the Roman Province of Britannia Superior (what is now the United Kingdom).

Medivial

After the withdrawl of the Roman troops, Chester became a part of Powys – one of the many kingdoms of Romano-British era.Chester was renamed as Deverdoeu in the 12th Century.Earlier it is also said to have been known as the “City of Legions”.

Industrial Revolution

During the late 18th century, the Industrial Revolution was showing its effects in England and elsewehere. Chester was to play a significant role in the Industrial Revolution because of its market place and the railway station.

Modern Era

When the Second World War came to an end, Chester was already encountering housing problems. Farmland durings the 1950’s and 60’s were were developed as residential areas to form the suburb of Blacon. To take care of the traffic problems , a bypass was built in 1964 through and around the city centre.

People

  • James Hamilton, Author of Children's Books
  • Stuart Turner, Former Essex Cricketer
  • Cornor Kostick, Writer and Historian
  • Sir John Vanbrugh, Architect and Dramatist

ITIL® Training & Certification

Topic Introduction

The ITIL® Certification Path is designed to guide professionals through a comprehensive journey in IT Service Management, starting from foundational principles to advanced strategic expertise. It helps delegates develop capabilities that align IT services with organisational goals.The certification journey starts with the ITIL® 4 Foundation Course, introducing essential terminology and core concepts of the ITIL® framework. Learners then progress through the ITIL® 4 Managing Professional (MP) certification path, a bundle of five modules that cover the full-service lifecycle. This path equips delegates with the knowledge to reduce service costs and improve service quality, ultimately enhancing customer satisfaction.This ITIL® Managing Professional bundle enables individuals to run successful IT-enabled teams, services and workflows.

Show More arrow

Our Learning Delivery Options

classroom-info
01 classroom

Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

Enquire Now pink-arrow
led-info
02 led

Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

Enquire Now pink-arrow
paced-info
03 paced

Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

Enquire Now pink-arrow
onsite-info
04 onsite

Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

Enquire Now pink-arrow

Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management
  • Oversees end-to-end service delivery aligned with ITIL best practices.
  • Ensures consistent performance and continual improvement of IT Services.
  • Bridges business goals and IT operations for maximum service value.
  • Controls and coordinates all ITIL-defined change processes.
  • Minimises service disruptions while implementing critical IT changes.
  • Ensures risk assessment and stakeholder communication during transitions.
  • Manages incident lifecycles to restore services quickly and efficiently.
  • Reduces downtime by applying ITIL frameworks to real-time issues.
  • Enhances user satisfaction through structured incident resolution.
durham exeter ford sky bristol kent mary deloitte MPES_Client_Sheffield aston dyson google
Group 58170 1

Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

You can join live classroom training (virtual) while staying at home and feeling safe.
An affordable way of learning while saving your travel and accommodation expenses.
A dedicated instructor will be assigned throughout the training, to guide for any issues.
A more convenient way of learning from any location with extra comfort.

Let’s Build a Tailored Training Solution for Your Team

To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

red-star Who Will Be Funding the Course?

red-star
red-star
+44
red-star

Frequently Asked Questions?

The ITIL® Certification Path is a structured learning framework that guides professionals from foundational understanding to expert-level competence in IT service management, equipping them to align IT services with business goals and drive service excellence.

The path is ideal for IT Professionals, Service Managers, Consultants, and anyone involved in managing or improving IT services, seeking a globally recognised credential to enhance their skills and career opportunities.

No prerequisites are required to begin. You start with the ITIL® Foundation Level. However, higher-level certifications require completion of prior modules and accumulation of credits as part of the certification scheme.

The path includes ITIL® Foundation, Practitioner, Intermediate (Lifecycle and Capability modules), Expert, and Master Levels. Each step builds your expertise in specific areas of ITIL® and prepares you for more advanced roles.

Yes. After Foundation, delegates can choose between Lifecycle or Capability modules at the Intermediate level based on their job role or interests, creating a personalised journey toward Expert and Master certification.

Absolutely. ITIL® is a leading global framework, and its certifications are respected by employers across industries for promoting effective, aligned, and value-driven IT service management practices.

white-cross

Get in Touch With Us

red-star Who Will Be Funding the Course?

red-star
red-star
+44
red-star

Preferred Contact Method