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About Bath

Bath is the largest city in the ceremonial county of Somerset, England. Bath is known for its Roman-Built baths. According to 2011 census, the population was 88,859. Bath is located in the valley of River Avon, 11 miles south-east of Bristol and 97 miles west of London.

With Latin name Aquæ Sulis ("the waters of Sulis") this city has become a spa. Romans built baths and a temple in River Avon valley. Before that also several hot springs were known. In the 7th century, Bath Abbey was founded and became the religious centre. In 12th  and the 16th-century building was rebuilt. In the 17th century, claims were made for curing water of the springs. Bath became famous as a spa town in the Georgian era. The architecture of Georgian was crafted from Bath store that includes a circus, Pump room, Royal Crescent and Assembly Rooms. John Wood, the Elder, had laid down many streets and squares. In the 18th century, the city became very fashionable, and population increased. In early 19th century, Jane Austen lived in Bath. Following the Bath Blitz in World War II, the building was undertaken in the 19th century.

Bath has various industries including publishing, software and other service-orientated industries. Cultural and sporting venues, museums and theatres helped Bath to become a major centre for Tourism with more than one million visitors staying and 3.8 million day visitors. There are various museums in Bath including Victoria Art Gallery, Museum of Bath Architecture, Holburne Museum and Museum of East Asian Art.

Bath has two universities namely Bath Spa University and the University of Bath. Bath College provides further education. Sporting clubs in Bath include Bath City F.C and Bath Rugby. For all University Bath Sports Team, there is named Called TeamBath. In 1974 Bath became part of the county of Avon. After the abolition of Avon in 1996, it has been the principal centre of North East Somerset and Bath.

At the starting of the 20th century population of Bath rise to 65000. Electric trams ran on the streets from 1904 but later in 1939 buses replaced them. First council houses in Bath was constructed in 1970. Later more have been constructed in the 1920s and 1930s. During Second World War this place was bombed. In April 1942 raid around 21 people were killed and nearbout 1500 buildings were damaged. In 1964 Bath University was founded. Southgate Centre was built in 1972.

In 1978 Bath at Work Museum was opened and in 1979 Postal Museum was founded. In 1981 Herschel Museum was opened, and in the same year, National Centre of Photography was established. In 1987 Bath Museum of English Native was opened. In the same year, Bath was declared as World Heritage Site. In 1989 Podium Shopping Centre was opened. In 1992 Bath Museum building was opened. In 1997 Farmers Market was opened. For tourists, Bath is a popular destination and in 2006 Spa was opened in Bath. At present the total population of Bath is 84,000.

ITIL® Training & Certification

Topic Introduction

The ITIL® Certification Path is designed to guide professionals through a comprehensive journey in IT Service Management, starting from foundational principles to advanced strategic expertise. It helps delegates develop capabilities that align IT services with organisational goals.The certification journey starts with the ITIL® 4 Foundation Course, introducing essential terminology and core concepts of the ITIL® framework. Learners then progress through the ITIL® 4 Managing Professional (MP) certification path, a bundle of five modules that cover the full-service lifecycle. This path equips delegates with the knowledge to reduce service costs and improve service quality, ultimately enhancing customer satisfaction.This ITIL® Managing Professional bundle enables individuals to run successful IT-enabled teams, services and workflows.

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Our Learning Delivery Options

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Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

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Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

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Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

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Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

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Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management
  • Oversees end-to-end service delivery aligned with ITIL best practices.
  • Ensures consistent performance and continual improvement of IT Services.
  • Bridges business goals and IT operations for maximum service value.
  • Controls and coordinates all ITIL-defined change processes.
  • Minimises service disruptions while implementing critical IT changes.
  • Ensures risk assessment and stakeholder communication during transitions.
  • Manages incident lifecycles to restore services quickly and efficiently.
  • Reduces downtime by applying ITIL frameworks to real-time issues.
  • Enhances user satisfaction through structured incident resolution.
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Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

You can join live classroom training (virtual) while staying at home and feeling safe.
An affordable way of learning while saving your travel and accommodation expenses.
A dedicated instructor will be assigned throughout the training, to guide for any issues.
A more convenient way of learning from any location with extra comfort.

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To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

The ITIL® Certification Path is a structured learning framework that guides professionals from foundational understanding to expert-level competence in IT service management, equipping them to align IT services with business goals and drive service excellence.

The path is ideal for IT Professionals, Service Managers, Consultants, and anyone involved in managing or improving IT services, seeking a globally recognised credential to enhance their skills and career opportunities.

No prerequisites are required to begin. You start with the ITIL® Foundation Level. However, higher-level certifications require completion of prior modules and accumulation of credits as part of the certification scheme.

The path includes ITIL® Foundation, Practitioner, Intermediate (Lifecycle and Capability modules), Expert, and Master Levels. Each step builds your expertise in specific areas of ITIL® and prepares you for more advanced roles.

Yes. After Foundation, delegates can choose between Lifecycle or Capability modules at the Intermediate level based on their job role or interests, creating a personalised journey toward Expert and Master certification.

Absolutely. ITIL® is a leading global framework, and its certifications are respected by employers across industries for promoting effective, aligned, and value-driven IT service management practices.

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