ITIL® Foundation Level

Understand and implement ITIL® core concepts

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TOPIC INFORMATION

ITIL® Foundation Level Courses are designed, for delegates, to develop an understanding of key concepts and terminology in the ITIL® Service Lifecycle and further implement these concepts into your business.

ITIL® Foundation course is an entry level workshop, providing you with the knowledge required to obtain the internationally recognised best practice terminology, key concepts, structure, and core principles of ITIL®. It helps you to prepare for the ITIL® Foundation Examination. The course includes all of the expert training, course material, and exams required to become ITIL® Foundation certified. 

ITIL® Practitioner course is the next stage that includes implementation of basic concepts and terminologies used in ITIL® Service Lifecycle. It provides guidance on “how to” so that you may proceed in applying ITIL® best practices within the organisation.

What are the benefits of taking this courses?

Enhance organisational productivity and user experience by implementing IT Service Management within the organisation. Implementing ITIL® within the organisation helps service providers to:

  • Improve the business outcome for better user experience
  • Enable business change to adopt the latest technology in the industry
  • Optimise user experience to make them permanent customers
  • Slow value for money of customer or business
  • Improve service quality continues to lead the market

Why choose us?

Become ITIL® certified with our customary ITIL® training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to pass the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite.

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Leeds

Leeds is a town located in West Yorkshire, England. Leeds is fourth- a most populous urban area in the UK with an estimated population of 2.3 million. Leeds economy is the most diverse economy of UK’s main employment centres. The highest rate of private sector job growth has been seen in this city. The peak ratio of public to private sector jobs is observed when related to other core cities of the UK. Leeds is the major legal and financial centre in the UK after London.

Climate

Leeds has an oceanic climate influenced by the Pennines and the Atlantic. Winters are chilly, cloudy with occasional snow while summers are mild, with moderate rainfall. January is the coldest month with a mean temperature of 3 °C. July is the hottest month with a mean temperature of 16 °C. Temperature below −10 °C and above 30 °C are not common but may occur sometimes.

Government

Leeds city council is the local government district that covers Leeds and the local authority. It is composed of 99 councillors in which three is for every district’s wards. Currently, the council is controlled by Labor. Leeds City Council provides local government services for West Yorkshire as it doesn’t have a county council.

Economy

Leeds has most diverse economy out of all UK’s main employment centres. This city has seen fastest rate of private sector jobs growth out of any UK’s city. Leeds has third largest jobs with 480,000 in self-employment at the beginning of 2015. 23.9% were in finance, banking and insurance, 24.7% were in public administration, education and health and 21.4% were is hotels, restaurants and distribution. Leeds differs most from financial structure of region and nation due to the banking, finance and insurance sectors. In 2011, Leeds worth was Euro 2.1 billion due to financial and services industry. It is the 5th largest in the UK behind Edinburgh, London, Manchester and Birmingham. Economic growth of Leeds raised due to tertiary industries like retail, call centres, offices and media. Subsidiary office of the Bank of England in the UK is located in Leeds. In 2012 GVA for Leeds was recorded at Euro 18.8 billion with entire city region of Leeds generating Euro 56 billion economy.

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