ITIL® Foundation Level

Understand and implement ITIL® core concepts

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TOPIC INFORMATION

ITIL® Foundation Level Courses are designed, for delegates, to develop an understanding of key concepts and terminology in the ITIL® Service Lifecycle and further implement these concepts into your business.

ITIL® Foundation course is an entry level workshop, providing you with the knowledge required to obtain the internationally recognised best practice terminology, key concepts, structure, and core principles of ITIL®. It helps you to prepare for the ITIL® Foundation Examination. The course includes all of the expert training, course material, and exams required to become ITIL® Foundation certified. 

ITIL® Practitioner course is the next stage that includes implementation of basic concepts and terminologies used in ITIL® Service Lifecycle. It provides guidance on “how to” so that you may proceed in applying ITIL® best practices within the organisation.

What are the benefits of taking this courses?

Enhance organisational productivity and user experience by implementing IT Service Management within the organisation. Implementing ITIL® within the organisation helps service providers to:

  • Improve the business outcome for better user experience
  • Enable business change to adopt the latest technology in the industry
  • Optimise user experience to make them permanent customers
  • Slow value for money of customer or business
  • Improve service quality continues to lead the market

Why choose us?

Become ITIL® certified with our customary ITIL® training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to pass the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite.

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Cardiff

Cardiff

Cardiff is the capital city of Wales located in United Kingdom of Northern Ireland. Wales was referred as Principality of England. Later the governance of the country is divided between the UK Parliament, England and Welsh National Assembly. During the beginning of 20th century, docks contributed to city’s massive growth. At one time Cardiff became the largest exporter of coal in the world. It is also 10th most favourite city visited by International Tourists.

History

Wales has a rich history. In 1950’s, Cardiff justified its nomination for becoming capital. Swansea, Llandrindod Wells, Caernarfon and Machynlleth were all in the race of becoming capital. Cardiff claimed to capital by its long history linked with coal. Cardiff also had a diverse population that consisted of many different ethnic groupings. The total investment and its work in Cardiff allowed it to flourish faster. 

Cardiff reflects its status as capital as it has many assets. Cardiff 100 years of city status in 2005 as well as being declared as Capital of Wales in 2005. As of now, Cardiff is the most famous and youngest European capital city. Cardiff is a good place to visit and explore. The things for exploration are culture, western Britain, neighbouring Europe and heritage of Wales.

Many events are held in this city such as FA Cup, Olympic Football, Test cricket. Sci-Fi programs Torchwood and Doctor have filmed in this city as well as Welsh Drama called ‘Caerdydd’.

Railways and Ships exporting coal, iron and tin is now replaced by Cafes, Hotels, apartments and shops. Residents and visitors can get all kind of relaxation and entertainment here.  Wildlife, in Cardiff, flourishes again in its cleaner waters.

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