ITIL® Foundation Level

Understand and implement ITIL® core concepts

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TOPIC INFORMATION

ITIL® Foundation Level Courses are designed, for delegates, to develop an understanding of key concepts and terminology in the ITIL® Service Lifecycle and further implement these concepts into your business.

ITIL® Foundation course is an entry level workshop, providing you with the knowledge required to obtain the internationally recognised best practice terminology, key concepts, structure, and core principles of ITIL®. It helps you to prepare for the ITIL® Foundation Examination. The course includes all of the expert training, course material, and exams required to become ITIL® Foundation certified. 

ITIL® Practitioner course is the next stage that includes implementation of basic concepts and terminologies used in ITIL® Service Lifecycle. It provides guidance on “how to” so that you may proceed in applying ITIL® best practices within the organisation.

What are the benefits of taking this courses?

Enhance organisational productivity and user experience by implementing IT Service Management within the organisation. Implementing ITIL® within the organisation helps service providers to:

  • Improve the business outcome for better user experience
  • Enable business change to adopt the latest technology in the industry
  • Optimise user experience to make them permanent customers
  • Slow value for money of customer or business
  • Improve service quality continues to lead the market

Why choose us?

Become ITIL® certified with our customary ITIL® training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to pass the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite.

COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

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Course Name Dates Duration Price Book Online
ITIL® Foundation 08/10/2018 Norwich
3 Days
£359
ITIL® Foundation and Practitioner 08/10/2018 Norwich
5 Days
£1549
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About Norwich

Norwich is a town on the River Wensum in East Anglia and lies about 100 miles north-east of London. For the period of the 11th century, it was the chief city in England after London, and one of its most important. It sustained the capital of the most crowded English county until the Industrial Rebellion.

The urban area of Norwich had a populace of 213,166 rendering to the 2011 Survey. This area ranges outside the city border, with wide suburban areas on the western, northern and eastern sides, with Costessey, Taverham, Hellesdon, Bowthorpe, Old Catton, Sprowston and Thorpe St Andrew. A total of 132,512 citizens are living in the Town of Norwich. It is the fourth most throatily engaged local government area in the East of England, with 3,480 people per square kilometre.

 Government

City and county councils:

Norwich has been ruled by two tiers of local government since the implementation of the Local Government Act 1972. The upper level is Norfolk County Assembly, which achieves planned services such as schools, social services and libraries across the county of Norfolk. The lower row is Norwich City Assembly, which functions local facilities such as housing, preparation, freedom and travel.

Norwich elects 13 region councillors to the 84-member county council. The city is unglued into single-member electoral separations, and county councillors are chosen every four years. Following the 2013 county council elections, the dissemination of council seats is Labour Party 8, Green Party 4, and Liberal Democrats 1. The county board is presently under no general control.

Norwich City Council involves of 39 councillors chosen to signify 13 wards — three councillors per ward. Elections are detained by thirds, where one councillor in each ward is elected yearly for a four-year term, but in the year of county council elections. It is currently measured by the Labour Party. Following the 2016 local votes, the distribution of council seats is Labour 26, Green Party 10, and Liberal Democrats 3.

Lord Mayoralty and shrievalty

Norwich Guildhall is the seat of local government from the early 15th century until 1938. The ritual head of the city is the Lord Mayor; though now merely a ceremonial location, in the past the office carried substantial expert, with decision-making powers over the funds and matters of the city council. As of 2017, the Lord Mayor is Cllr. David Fullman and the Deputy Lord Mayor is Cllr. Martin Schmierer. The office of mayor of Norwich dated from 1403 and was raised to the dignity of lord mayor in 1910 by Edward VII "given the position occupied by that city as the chief town of East Anglia and its close association with His Majesty". From 1404 the people of Norwich, as a county corporate, had the honour of selecting two sheriffs. Under the Public Corporations Act 1835, this number of sheriffs was abridged to one, and it converted an completely ceremonial post. Both Lord Mayor and Sheriff are chosen at the council's annual meeting.

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Locations Availability

ITIL® Foundation Level Availability

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