ITIL® Foundation Level

Understand and implement ITIL® core concepts

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TOPIC INFORMATION

ITIL® Foundation Level Courses are designed, for delegates, to develop an understanding of key concepts and terminology in the ITIL® Service Lifecycle and further implement these concepts into your business.

ITIL® Foundation course is an entry level workshop, providing you with the knowledge required to obtain the internationally recognised best practice terminology, key concepts, structure, and core principles of ITIL®. It helps you to prepare for the ITIL® Foundation Examination. The course includes all of the expert training, course material, and exams required to become ITIL® Foundation certified. 

ITIL® Practitioner course is the next stage that includes implementation of basic concepts and terminologies used in ITIL® Service Lifecycle. It provides guidance on “how to” so that you may proceed in applying ITIL® best practices within the organisation.

What are the benefits of taking this courses?

Enhance organisational productivity and user experience by implementing IT Service Management within the organisation. Implementing ITIL® within the organisation helps service providers to:

  • Improve the business outcome for better user experience
  • Enable business change to adopt the latest technology in the industry
  • Optimise user experience to make them permanent customers
  • Slow value for money of customer or business
  • Improve service quality continues to lead the market

Why choose us?

Become ITIL® certified with our customary ITIL® training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to pass the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite.

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Worcester

Worcester is a city in Worcestershire, England. It is 31 miles south-west of Birmingham and 27 miles north of Gloucester. The Fight of Worcester was the concluding battle of the English Civil War, where Oliver Cromwell's New Model Army conquered King Charles I's, Cavaliers. Worcester is well-known as the home of Royal Worcester Porcelain, Lea & Perrins, composer Edward Elgar, the University of Worcester and manufacturers of traditional sauce of Worcestershire.

 

History

The Roman settlement at the place passes unmentioned by Ptolemy's Geography, the Antonine Itinerary and the Register of Dignitaries but would have developed on the road opened between Viroconium(Wroxeter) and Glevum (Gloucester) in the ad 40s and 50s. 

 

Governance           

From the year 2003 to 2007 the Conservative party had a majority in the council, but they lost in a by-election to Labour due to which council had no overall control. The Conservatives remained with the most seats overall with 17 out of 35 seats in the 2008 election.

Worcester has one member in a Parliament whose name is Robin Walker which belongs to Conservative Party, who represents the Worcester constituency during the general election in 2010.

The County of Worcestershire's local government arrangement is formed of a non-metropolitan county council and six non-metropolitan district councils, with Worcester City Council being the district council for most of Worcester, with a small area of the St. Peters suburb falling within the neighbouring Council.

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