UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

There are no pre-requisites for this course.

 

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03 Course Overview

ITIL® Foundation

The ITIL® Foundation exam certifies that you have gained knowledge of ITIL® terminology, structure and basic concepts, and comprehended the core principles of service management.

Details

  • Multiple choice
  • 40 questions
  • 60 minutes duration
  • Pass mark is 65%, 26/40
  • Closed book exam
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02 What will the delegates learn ?

  • Delegates will gain a basic understanding of the ITIL® framework
  • Learn how ITIL® can be used, to improve the quality of IT service management, in an organisation
  • Appreciate the five key areas of ITIL®: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement
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04 Course Content

The topics you will cover when attending this course are:

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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Foundation 02/01/2018 Watford
3 Days
£4499
ITIL® Foundation 27/03/2018 Watford
3 Days
£4499
ITIL® Foundation 03/04/2018 Watford
3 Days
£4499
ITIL® Foundation 08/05/2018 Watford
3 Days
£4499
ITIL® Foundation 29/05/2018 Watford
3 Days
£4499
ITIL® Foundation 28/08/2018 Watford
3 Days
£4499
ITIL® Foundation 27/12/2018 Watford
3 Days
£4499
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About Watford

Watford is a city in Hertfordshire, England. It is situated 27 km north-west of central London. This city is assisted by tourists of Berkhamsted Castle and the royal palace at Kings Langley. In the 16th century, a big house was constructed at Cassiobury. This city was before built near to The Grove. The linking of the Grand Junction Canal, London and Birmingham Railway helps to grow. The paper-making mills influence the development of printing in town. Hertfordshire County Council labels Watford to be its one of the sub-regional centre. Many head offices are situated in Watford. The World Golf Championship and Bilderberg Conference held at the Grove. This city was built as a district under Local Government Act 1894. In 1922, it became the municipal region by grant of a charter. According to the 2011 census, this region was having 90,301 habitats. This region is separated from Greater London by the parish of Watford. The Watford region Council has elected Mayor of Watford. Dorothy Thornhill has been elected as the mayor since May 2002. Watford also elected Member of Parliament (MP). This region was part of the three-seat constituency of Hertfordshire in 1885.

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Locations Availability

ITIL® Foundation Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides

Does the course include exams?

All our classroom ITIL® courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.